01-21-15 08:52 PM
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  1. Tommy Huynh's Avatar
    Tommy Huynh
    I have a Blackberry Classic

    Some friends are sending me texts but it is not showing up. The only way for me to read it if I try to send them a text.
    01-19-15 06:32 PM
  2. howarmat's Avatar
    howarmat
    did this issue just start or has it always been like this on the device? are your friends using BBs or other devices?
    01-19-15 06:53 PM
  3. Tommy Huynh's Avatar
    Tommy Huynh
    Originally Posted by howarmat
    did this issue just start or has it always been like this on the device? are your friends using BBs or other devices?
    It just started about a week or 2 ago. They are using other devices.
    01-19-15 06:56 PM
  4. ToMMaaY's Avatar
    ToMMaaY
    Can someone please help me with this?

    Posted via CB10
    01-20-15 03:17 PM
  5. GSM-S's Avatar
    GSM-S
    Does resetting the hub work? (swipe from the top right corner to the center 5 times)

    Eventually, you could use an backup app such as backup pro and try deleting and restoring the text messages. (check if everything was saved before deleting)
    Posted using the CB app on my Z10 (10.2.1)
    01-21-15 07:00 AM
  7. Tommy Huynh's Avatar
    Tommy Huynh
    Originally Posted by GSM-S
    Does resetting the hub work? (swipe from the top right corner to the center 5 times)

    Eventually, you could use an backup app such as backup pro and try deleting and restoring the text messages. (check if everything was saved before deleting)
    Posted using the CB app on my Z10 (10.2.1)
    I tried resetting the hub but it did not work. This is so frustrating....
    01-21-15 11:20 AM
  8. JuiciPatties's Avatar
    JuiciPatties
    Trusted Member
    Is it possible you have applied a filter to your text messages? In the hub, you are able to apply filters and control what is being shown, such as using the pinch feature to hide/show certain messages.
    01-21-15 11:26 AM
  9. Tommy Huynh's Avatar
    Tommy Huynh
    Originally Posted by JuiciPatties
    Is it possible you have applied a filter to your text messages? In the hub, you are able to apply filters and control what is being shown, such as using the pinch feature to hide/show certain messages.
    I haven't filtered anything but it could be the case. If things are filtered then I must have done it by accident.
    01-21-15 11:33 AM
  10. GPuba's Avatar
    GPuba
    Which OS are you using?

    Posted via CB10
    01-21-15 11:36 AM
  11. Tommy Huynh's Avatar
    Tommy Huynh
    Originally Posted by GPuba
    Which OS are you using?

    Posted via CB10
    10.3.1.747
    01-21-15 11:53 AM
  12. howards's Avatar
    howards
    Tommy, why not try reloading or updating your OS and see if that doesn't sort the issue. Not sure why it's happening, but a fresh OS install just might fix it.

    Z30 / STA 100-3 / 10.2.1.3289
    01-21-15 12:47 PM
  13. Tommy Huynh's Avatar
    Tommy Huynh
    Originally Posted by HowardShap
    Tommy, why not try reloading or updating your OS and see if that doesn't sort the issue. Not sure why it's happening, but a fresh OS install just might fix it.

    Z30 / STA 100-3 / 10.2.1.3289
    Ok thank you I will try that and see if it works when I have some time later tonight. Can I do that just from my phone or do I need to hook it up to my computer?
    01-21-15 01:00 PM
  14. howards's Avatar
    howards
    Originally Posted by Tommy Huynh
    Ok thank you I will try that and see if it works when I have some time later tonight. Can I do that just from my phone or do I need to hook it up to my computer?
    You'll need to hook it up to your computer. First backup your data, then download from here the latest 10.3.1 OS (or your SR 10.3.1.747 if you prefer) autoloader. Make sure it's for the Classic. Unpack the downloaded autoloader and run it. It will do the rest by itself.

    Z30 / STA 100-3 / 10.2.1.3289
    01-21-15 08:52 PM
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