1. AhmiAli's Avatar

    It is to consult why my phone resets to factory default (deletes my ID, Apps, Contacts, Emails & everything) when I just simply restart my phone ?

    I am new user to Black berry and I have been just pissed off for last 3 days trying to fix it. Please help me.

    OS: Blackberry 10.3
    Model: Z10
    01-15-16 06:26 AM
  2. jbfair728's Avatar
    Have you contacted BlackBerry?

    Posted via CB app on my BlackBerry Classic
    01-15-16 07:13 AM
  3. conite's Avatar
    You have the "blue LED" issue. Here is the fix:

    AhmiAli and macberry33 like this.
    01-15-16 07:16 AM
  4. AhmiAli's Avatar
    Hi Conite,
    You detected the problem absolutely right. I have followed your link and now my phone problem is resolved. You wiped out my headache.
    Thank you all !
    Nick Spagnolo likes this.
    01-16-16 06:26 AM

Similar Threads

  1. Headless Torch - the easiest/quickest way to use flashlight
    By BurningPlatform in forum BlackBerry 10 Apps
    Replies: 41
    Last Post: 04-04-17, 05:26 AM
  2. Replies: 16
    Last Post: 01-20-16, 10:30 AM
  3. Why does BlackBerry not bring android to the passport?
    By quizm in forum BlackBerry Passport
    Replies: 43
    Last Post: 01-20-16, 09:41 AM
  4. in my set its gud battery life
    By CrackBerry Question in forum Ask a Question
    Replies: 1
    Last Post: 01-15-16, 10:33 PM
  5. Why can't I unlock my phone?
    By CrackBerry Question in forum General BlackBerry News, Discussion & Rumors
    Replies: 1
    Last Post: 01-15-16, 03:51 AM