Why doesn't BlackBerry spend their 'cash' on app development and support?
- They did try that early, btw. I work for a top 5 bank. They wanted our app. They offered us money and phones, as did Microsoft.
They (BB and Microsoft) missed the point. We make money when people deposit their money with us and when they use our cards and borrow money from us. That's our focus as a business, not trying to pick up a few extra users on the side by getting some other company to subsidize that support for us. SnapChat, similarly, is singularly focused on growing their network. That's their business. Anything else is a waste of time.
Again, if Chen walked in here and pitched this idea, any of us would point out that our app works perfectly fine on the Priv and the other new phones in Chen's pipeline.
Posted via CB1006-03-16 01:47 PMLike 0 - Yeah that makes sense, I would just figure if we put the cash up front, it would make it worth their while to at least allow access, and have developers whether independent or from BlackBerry take it from there. That's what I'd be doing if I were Chen.
Posted via CB1006-03-16 01:49 PMLike 0 - Actually is really is that simple, what software company is going to turn down money if the money makes them profit. That would be stupid.06-03-16 01:50 PMLike 0
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They could also most likely earn more developing on other platforms. A project manager could decide that throwing more developers into a particular app would slow down development and time to market. A developer may also decide why spend time on a platform that doesn't have market reach. S/he could develop more apps, equals more revenue, than focusing on one app which takes up more development time.
It's endless...
BlackBerry Passport via CB1006-03-16 02:06 PMLike 0 -
They are made by social networking companies and advertising companies and banks and retailers. These companies didn't become successful at this scale by doing every little odd job that makes a million or two. Good companies focus their time and effort on their own customers and what they want.
Microsoft always offers a lot of money for apps. Many people turn them down. I would make no sense for us to spend time maintaining an app for them (even if they paid us)06-03-16 02:07 PMLike 3 -
We all want to own our user experience and we feel accountable that it should work to the best of our ability. We aren't going to outsource that responsibility to BlackBerry.
I get what you're saying, and Apple had the same problem in 2008. They also had no users. But they didn't pay people to make apps, instead they allowed us to make completely cool apps that our own customers really enjoyed. They then applied their distribution, marketing, and advertising skill to help. That's a much better strategy.06-03-16 02:12 PMLike 3 -
And when it comes down to it, what will benefit Netflix/instagram/whoever the most? Having 10 guys on a BlackBerry 10 team, or putting those same 10 guys on the IOS/Droid/Roku teams? Sure the BlackBerry App would make them profit, but improving and maintaining the real cash cows is a better allocation of personnel. Nobody's going to chase thousands when there's billions to be made.
Passport SE, "The BlockBerry" - Cricket Wirelessapp_Developer and john_v like this.06-03-16 02:54 PMLike 2 - "If the money makes them profit". What if it doesn't? What if the money that comes in from BlackBerry is only for a year or two "to test the market"? That's a year or two lost of development time in other apps that's more sustainable.
They could also most likely earn more developing on other platforms. A project manager could decide that throwing more developers into a particular app would slow down development and time to market. A developer may also decide why spend time on a platform that doesn't have market reach. S/he could develop more apps, equals more revenue, than focusing on one app which takes up more development time.
It's endless...
BlackBerry Passport via CB10
Take the third party developers out of the process and they would just get the money. It would have been lot cheaper than righting off a billion dollars in hardware.06-03-16 05:11 PMLike 0 - But most apps people want aren't made by software companies.
They are made by social networking companies and advertising companies and banks and retailers. These companies didn't become successful at this scale by doing every little odd job that makes a million or two. Good companies focus their time and effort on their own customers and what they want.
Microsoft always offers a lot of money for apps. Many people turn them down. I would make no sense for us to spend time maintaining an app for them (even if they paid us)06-03-16 05:13 PMLike 0 - Plenty of companies will turn down profit if it's not enough relative to where those resources could be going. Apple was still making a crapton off the ipod Classic but scrapped it because it was their lowest performer.
And when it comes down to it, what will benefit Netflix/instagram/whoever the most? Having 10 guys on a BlackBerry 10 team, or putting those same 10 guys on the IOS/Droid/Roku teams? Sure the BlackBerry App would make them profit, but improving and maintaining the real cash cows is a better allocation of personnel. Nobody's going to chase thousands when there's billions to be made.
Passport SE, "The BlockBerry" - Cricket Wireless06-03-16 05:17 PMLike 0 - Yeah that makes sense, I would just figure if we put the cash up front, it would make it worth their while to at least allow access, and have developers whether independent or from BlackBerry take it from there. That's what I'd be doing if I were Chen.
Posted via CB1006-03-16 05:25 PMLike 0 -
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Netflix
FB
Citi
Amex
BofA
Uber
Do you really think a million in cost offsets means anything to any of these companies? These are not little ISV's. These are all multi-billion dollar companies. More importantly, these are all companies who don't see their app development shops as profit centers. They are not software companies in that respect.
These are all companies who also live and die by the strength of their brands. If BB made a Citi app, it would be Citi's brand on the line. When BB10 dies, it would be Citi who have to tell its customers the app would be pulled. If there was a bug in the app, it would be Citi whom the customer would call. If a user was confused trying to use the app, it would be a Citi branch that he/she would walk into for help.
The long term costs, risks and rewards of maintaining apps are the factors any of us base these decisions on. Weighed against that is the number of users. That's really all there is to it.Ronindan and Elephant_Canyon like this.06-03-16 06:01 PMLike 2 -
They also paid at least two large banks that i know of, and same results. The apps never got out of beta because marketshare collapsed in Europe and the US.Laura Knotek likes this.06-03-16 06:05 PMLike 1 - Of course people turn down things if they think they can make /more/ money elsewhere. SnapChat turned down $3 billion for their company when they thought they could make more by not selling out. Just the same, BlackBerry could offer $1-2 million and a company would decline and put those resources into chasing $10-20 million with another platform.app_Developer likes this.06-03-16 07:24 PMLike 1
- Uber just raised a few billion from the Saudis at a $62.5B valuation. I wonder how many millions it takes to get their attention enough to develop BB10 apps. And, given that John Chen can't make a profit on smartphones, how many smartphones do you have to sell to pay for it. Then multiply times 20 to get a list of apps that most people would expect but still be missing most of the apps that the user wants.
Forbes Welcome06-03-16 07:44 PMLike 0 - It's not just features or throwing money in adds. It's public perception. Image is everything.
Look at what GM is trying to do with the Oldsmobile brand. You see the commercial with two young girls outside a club. A Olds drives up with a young well dressed man gets out. One girl says. That's an Oldsmobile, the other replies, my grandfather drives and Olds, with the quick reply back. That's not your grandfather. Both girls look at the guy and the car.
Samsung did this a few years ago vs apple. They showed all the older parents trying to be "cool" with their iPhone. All the kids had a galaxy phone. Saying I phones are yesterday news.
Image... they need to yes have the product ready to sell. They need to have front line sales reps know the product with sales incentives. They need an image consultant to make people look at BlackBerry as somehow everyone wants not just wall Street bankers...
Posted via CB1006-03-16 09:18 PMLike 0 -
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bittersweet" answer. BlackBerry tried, totted WhatsApp to the fullest before and after it came, now a short time later, they are all jumping off ship which casts doubts in the platforms future. BB10 is being set off to pasture.06-04-16 10:13 AMLike 4 - I wish that worked when BB10 first came on the scene. I much prefer using BB10 devices to the Priv.... maybe if Blackberry focused on building security apps, end to end encrypted chat and email apps, we would have something...06-04-16 06:01 PMLike 0
- Of course people turn down things if they think they can make /more/ money elsewhere. SnapChat turned down $3 billion for their company when they thought they could make more by not selling out. Just the same, BlackBerry could offer $1-2 million and a company would decline and put those resources into chasing $10-20 million with another platform.06-04-16 09:49 PMLike 0
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Why doesn't BlackBerry spend their 'cash' on app development and support?
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