1. RASUI71's Avatar
    Hi there,

    I'm a blackberry fan, but I'm new to blackberry 10 OS. My blackberry protect is enabled in my z10 and the location services are also switched on. But the blackberry protect web site doesn't identify my phone, it says no device added.

    Actually I'm from an Asian country SL. My blackberry maps also doesn't work it says maps are not supported to this country. I presume that could be the reason, but is there any way that I could use these important services? really appreciate your support.

    10-11-14 11:17 PM
  2. Gearheadaddy's Avatar
    Pay for BlackBerry Protect through your carrier and it will work.

    Crackberry Genius on Verizon
    10-12-14 01:31 AM
  3. RASUI71's Avatar
    Hey thanks alot,

    I managed to install google maps in my BB10 and now my Blackberry Protect works. But there is a small concern, after I updating the google maps latest version which is 8.3.1 the app is getting stuck, any help on this?
    10-28-14 09:19 PM
  4. RASUI71's Avatar
    Hi all, My BB Z10 OS has the latest update But my Google maps app is getting stuck it is not working at all!!! it was working fine on 10.2 initial OS version. And I works well in my friend's BB Z10 which has the same OS version. Any workarounds or root cause for this issue? please help
    12-04-14 05:20 AM

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