1. wll1986d's Avatar
    I have been trying to setup blackberry link for hours now with no results because it keeps telling me setup is incomplete on my device. I reboot the phone and it tells me to do setup so i do and it still says incomplete. I have done it now 23 times and I'm about to take it out back and shoot it and get an Iphone(shudder). Anyone have ANY idea why it keeps doing this, OR why link says its incomplete? Also I have reinstalled BBlink 4 times so that's not the problem.

    I have a BBZ10, Software 10.2.1.3014
    12-28-14 05:02 PM
  2. jafobabe's Avatar
    Did you set up your BBID? You can go to the Blackberry site to make sure you are setup with the BlackBerry ID.

    KB36418-BlackBerry ID Support
    12-28-14 05:41 PM
  3. Shane8750's Avatar
    I've had this happen because setup HASN'T Completed yet. There was a final step i would always close out of before it finished, giving me this error. Are you sure it's complete? I know it may be maddening to read, but i've re-installed my OS once to find out i was always ended setup early. Found out because a notification in the Hub said tap here to complete setup. Logged in to BBID?
    12-28-14 05:43 PM
  4. hemertwv's Avatar
    And this happened to me earlier this year and the only way out was a security wipe, even after talking to be, it appears link has a bug for some phones. Worst part is I had used link many times before this happened I had to use other apps to backup SMS posts and whoever after wipe.

    Posted via CB10
    12-28-14 08:01 PM
  5. mad_mdx's Avatar
    Security wipe should work. Or OS reload
    12-28-14 08:31 PM
  6. Gearheadaddy's Avatar
    Known issue on some phones...search these forums for answers instead of posting new threads...

    Crackberry Genius on Verizon Z10 on10.3.1.1154
    12-29-14 12:14 AM

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