1. rajsingh11's Avatar
    Hello Guys

    I recently tried to factory reset my BB Z3. At the first instance it took 24 hours to reach at 97%. Then I pressed power button and it started again. Now after 36 hours it again stopped at 98%.

    I am a freelancer with lots of emails and other stuff constantly going over my phone. I am helpless without my phone.

    Please help me in restoring my phone.

    Thank you.
    Raj
    09-27-15 06:20 PM
  2. Matty's Avatar
    I'm not sure how you did the factory reset, but plug your device into a computer with BlackBerry Link installed. Perform a Factory reset from there. More reliable this way.

    Hope this helps.

    Posted via BlackBerry Q5 on OS 10.3.3.271
    09-28-15 08:39 AM
  3. sindhukonda's Avatar
    i have same problem help me what should i do my bb z3 was stuck on security wipe since 3 days on 99% help me
    07-15-16 07:12 AM
  4. BBRYQ10's Avatar
    It just takes patience. Let it sit for two days, if then it has not completed, restart the process.

    Posted via CB10
    07-15-16 02:17 PM
  5. bhrhr77's Avatar
    I had the same issue with my z10. It always stuck at 98% or 99% and nothing would change for 2 - 3 days. I decided to take out the Sim card and restart the process. It took few hours to fully finish the process.

    Do you have your Sim in the phone? If so try to take take out. Good luck!

    Posted via CB10
    07-16-16 10:08 AM

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