06-29-16 11:06 PM
32 12
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  1. avraam75's Avatar
    I thought it was a problem with my old Z10 but I just got a new Passport and I get the same issue..
    06-24-16 02:08 PM
  2. blueburk's Avatar
    log in through the browser dont believe its supported anymore
    06-24-16 06:09 PM
  3. zack west's Avatar
    I had to create a shortcut from my actual page and go from there. Otherwise it crashes.

    Posted via CB10
    06-24-16 11:00 PM
  4. Nigel S1's Avatar
    Funny how the Facebook "app" from BlackBerry is a link to the FB website which now crashes the BlackBerry browser every single time. Looks like it's time to relegate my Passport to the stack of previous BB'S I have owned and get a Galaxy or Lumia... yeah I know! Oh wait... didn't Chen say the handset business has to return to profitability? Hah hah hah... yeah sign me as a disgruntled BlackBerry owner!

    Posted via CB10
    06-25-16 02:31 PM
  5. fschmeck's Avatar
    Just started experiencing this too! Launching Facebook through the browser (either using BB's launcher or just going there myself in the browser) crashes immediately. I've cleared the cache, etc but nothing works.

    This seems like a pretty major issue. Any thoughts?
    Why does the Facebook mobile site keeps crushing while loading?-img_20160625_151300.png

    Posted via CB10
    06-25-16 03:15 PM
  6. winston318's Avatar
    I even tried to get to it through the private browser, and it crashes as well. I guess Facebook has it in for BlackBerry

    Posted via CB10
    06-25-16 03:21 PM
  7. TXBBguy's Avatar
    I get the exact same crash. After I reboot, I can browse to Facebook once, but after I close the browser, then the next time I browse to Facebook, it crashes.

    It does this on both the BlackBerry browser and the Zeus browser.

    Using AT&T Passport 10.3.2.556.

    This behavior just started yesterday.

    Posted via CB10
    06-25-16 03:25 PM
  8. zhongtiao1's Avatar
    I've had this problem for about a week (ever since face10 couldn't show groups)

    Posted via CB10
    06-25-16 04:52 PM
  9. barbwyr's Avatar
    Remove the new FB app, delete any home screen bookmarked FB pages, open the browser and under development tools select desktop version. Close then reopen the browser and type in m.facebook.com/(yourprofilename) Your profile name is the link you would normally see at the end of the url. Bookmark that page on your homescreen. You can now use that link to access FB and just hit the 3 lines in the top right corner and select Most Recent to get to your feed.

    Passport Posted via CB10
    06-25-16 06:42 PM
  10. pgp1964's Avatar
    mbasic.facebook.com is the only thing that works now.

    Posted via CB10
    06-25-16 07:16 PM
  11. fschmeck's Avatar
    Someone else want to try going into the Developer Tools and turning off "Disk Cache"? Seemed to do the trick for me.

    Posted via CB10
    06-25-16 08:23 PM
  12. pgp1964's Avatar
    Save profile page to homescreen (m.facebook.com/username). Access newsfeed from there. This works.

    Posted via CB10
    06-26-16 05:56 AM
  13. filanto's Avatar
    Wow I only get crashes not crushed. Getting worse then

    Posted via CB10
    06-26-16 09:53 AM
  14. GoldenFrost's Avatar
    I have the same problem. Might be time to get a new phone...another kind. This sucks as I am always on face book and uploading pictures there right from my phone. Blackberry get with it
    06-26-16 11:38 AM
  15. Nikola Stojic's Avatar
    Same thing here. Give us updated runtime BlackBerry or Android OS.
    06-26-16 12:43 PM
  16. gyp_see's Avatar
    I really hope that BlackBerry are looking into this because the support for their OS is diminishing quickly.
    Shrugged off that I would be able to use the app, but now that it is crashing the browser too that is just not acceptable.

    Posted via CB10
    06-27-16 03:13 AM
  17. sonya jova's Avatar
    Same here. Crashes all the time

    Posted via CB10
    06-27-16 04:42 AM
  18. Denise in Los Angeles's Avatar
    Open Google, type Facebook and one of your friend's name. Open that profile. Then click the 3 lines in right upper corner, then select your profile. Save your profile as a bookmark.

    The FB homepage link is broken, so avoid it.
    06-27-16 07:13 AM
  19. Invictus0's Avatar
    I really hope that BlackBerry are looking into this because the support for their OS is diminishing quickly.
    Shrugged off that I would be able to use the app, but now that it is crashing the browser too that is just not acceptable.

    Posted via CB10
    They have a KB article so hopefully.

    "Browser Crash" appears when accessing Facebook on the BlackBerry 10 smartphone
    06-27-16 11:48 AM
  20. kbalaz's Avatar
    Open Google, type Facebook and one of your friend's name. Open that profile. Then click the 3 lines in right upper corner, then select your profile. Save your profile as a bookmark.

    The FB homepage link is broken, so avoid it.
    worked once for me and thats it, still broken
    06-27-16 01:02 PM
  21. Denise in Los Angeles's Avatar
    worked once for me and thats it, still broken
    Sorry, but it is working good for me. Do not use your icon if it links to the home page.
    06-27-16 03:59 PM
  22. kbalaz's Avatar
    Sorry, but it is working good for me. Do not use your icon if it links to the home page.
    Ive tried multiple ways and it keeps crashing. if fast enough i can click on messages or something before it goes down I can get it to load, but thats it. No big loss though, probably better I stay off Facebook anyway, lol
    Edit. I must have went to news feed after logging in and saved it there. I save it at my search for one of my friends and now I can log in if I use that search all the time. Thanks
    06-27-16 05:10 PM
  23. deltact's Avatar
    Try it now. I had this issue for a few weeks and gave up on Facebook on my Passport, but it suddenly started working for me this morning.

    Posted via CB10 on Passport.
    06-28-16 11:39 AM
  24. Lostonline's Avatar
    How to fix:

    Clear cookies, cache and delete any bookmarks and the old "app" link.

    Open m.facebook.com sign in... all better now.
    Make a new bookmark or home screen link. Edit that bm/link and make sure there is nothing other than m.facebook.com (remove any /xxxxx)

    Now, email BlackBerry and tell them they're embarrassing.
    06-28-16 12:54 PM
  25. bronco26's Avatar
    I liked having Facebook notifications in the hub, sadly the 'update' removes this feature. Most likely this is a Facebook forced issue but I reserve equal contempt for the mighty Chen.
    He is just another typical corporate bean counter. No vision, no apparent talent.

    Posted via CB10
    06-29-16 01:29 AM
32 12

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