1. colitO's Avatar
    I have a z-10, running 10.3.1 on ATT. I have not yet received the OTA notice to upgrade to 10.3.2, but it appears as available on my blackberry link. I have tried to upgrade via link, but it hangs at about 12%, and tells me that an error has occurred. I tried to update via the blackberry site, and the same situation.

    Ideas?
    06-24-15 02:20 PM
  2. Zeridialous's Avatar
    I would first recommend restarting your BlackBerry Z10 by holding down the Power button, and then choose Restart. Once the phone has booted back up, wait a few minutes, connect it to your computer, and run BlackBerry Link. Try performing the upgrade again.

    If this continues to fail, you may need to upgrade via another method, such as with a third party tool like Sachesi (which is non-destructive), or by using an autoloader (which is destructive, meaning that all of the data on your phone will be erased in the process).
    06-26-15 12:28 AM

Similar Threads

  1. Any info on when Q5 in India will get latest 10.3.2?
    By CrackBerry Question in forum Ask a Question
    Replies: 1
    Last Post: 06-28-15, 01:07 AM
  2. Google Play Services for BlackBerry 10 now supports
    By Syedshaishad in forum Developers Lounge
    Replies: 8
    Last Post: 06-25-15, 09:00 PM
  3. Google Play Services for BlackBerry 10 now supports
    By Syedshaishad in forum More for your BlackBerry 10 Phone!
    Replies: 11
    Last Post: 06-25-15, 03:19 AM
  4. Maps not working - 10.3.2.440
    By dwells1957 in forum BlackBerry 10 OS
    Replies: 2
    Last Post: 06-24-15, 06:30 PM
  5. Need a Developer Who is a master of QML?
    By Syedshaishad in forum General BBM Chat
    Replies: 0
    Last Post: 06-24-15, 01:33 PM
LINK TO POST COPIED TO CLIPBOARD