1. nck20's Avatar
    Lately I've experienced an issue with my BlackBerry Q10 with people who are trying to call me with a phone number which is not in my contacts.

    Today I experienced it again. I gave a friend of me my phone number and he wanted to call me to give me his phone number. When he called me he went to my voicemail. When I looked in the phone app I saw that I had a missed call of his number.

    Does anybody else has this problem??

    I'm running SR 10.3.0.738/OS 10.3.0.1154/Radio 10.3.0.1155 on my SQN100-3

    Sorry if this was asked before, I did my search but couldn't find anything about this.
    Besides that, I've put this in the BlackBerry 10 OS section instead of the Q10 section because I think it could be OS related instead of only Q10 related. If my way of thinking was wrong, please ADMINS change the section.

    Sorry if any mistakes are made in my English.
    10-02-14 06:35 AM
  2. kbz1960's Avatar
    I haven't noticed this happening.
    10-02-14 06:46 AM
  3. aTrueBbLover's Avatar
    Go to parental setting. There you can find menu.

    10.3 .0.1052 on bbq5
    miker476 likes this.
    10-02-14 06:52 AM
  4. BBPandy's Avatar
    Sounds like you have your phone restricted to only accept call from people on your contact list. Go through your parental controls

    Posted via CB10
    10-02-14 08:16 AM
  5. nck20's Avatar
    I've checked the Parental Controls and they are OFF
    10-02-14 09:19 AM
  6. BlackistheBerry's Avatar
    I've checked the Parental Controls and they are OFF
    Solution-

    Turn on the parental settings.
    Restrict to receive from contacts only.
    And then turn it off again.

    Let me know if it works.
    10-02-14 09:22 AM
  7. nck20's Avatar
    What I've tried now was the following:

    - Turn Parental Controls ON
    - Turn on calls only from contacts
    - Turn off calls only from contacts
    - Turn Parental Controls OFF

    Now I have to wait for an occasion where a unknown number will cal me.

    I'll keep you posted
    10-02-14 09:52 AM
  8. BlackistheBerry's Avatar
    What I've tried now was the following:

    - Turn Parental Controls ON
    - Turn on calls only from contacts
    - Turn off calls only from contacts
    - Turn Parental Controls OFF

    Now I have to wait for an occasion where a unknown number will cal me.

    I'll keep you posted
    I am sure it will work
    10-02-14 10:10 AM
  9. BlackistheBerry's Avatar
    If you don't want to wait, delete a friend from your contacts and ask him/her to call you.
    10-02-14 10:13 AM
  10. Adm_Canaris's Avatar
    I had the exact same problem with my Z10 after I upgraded to 1154. I went so far as to replace the sim card to no avail. The solution to the problem is not to do any restore after the upgrade. I had to wipe the phone via link. Then manually reinstall all accounts, contacts and apps. The never reappeared. I believe that when a restore was made something triggered an error to occur with call forwarding, sending all non contact calls to voice mail. Hope this helps.

    Posted via CB10
    10-02-14 10:51 AM
  11. nck20's Avatar
    I had the exact same problem with my Z10 after I upgraded to 1154. I went so far as to replace the sim card to no avail. The solution to the problem is not to do any restore after the upgrade. I had to wipe the phone via link. Then manually reinstall all accounts, contacts and apps. The never reappeared. I believe that when a restore was made something triggered an error to occur with call forwarding, sending all non contact calls to voice mail. Hope this helps.

    Posted via CB10
    I'll check this out later. But I uppdated my phone with Sachesi.
    10-02-14 03:51 PM
  12. Blacklatino's Avatar
    I haven't noticed it on my Q10.

    Posted via my sexy Q10 on 10.3.1.632 OS
    10-02-14 03:59 PM
  13. Adm_Canaris's Avatar
    I'll check this out later. But I uppdated my phone with Sachesi.
    I originally did exactly the same thing, when it started acting up I then redid it with the autoloader.

    Posted via CB10
    10-02-14 05:23 PM
  14. nck20's Avatar
    This morning I was called by a number which was not in my contacts and it worked!!

    So I guess BlackistheBerry's solution worked for me

    Thanks!!
    kbz1960 and BlackistheBerry like this.
    10-03-14 02:36 AM
  15. MyInvestmentBrokers's Avatar
    Had the same issue and have tried everything....BlackistheBerry's Solution worked!!

    Thanks!
    BlackistheBerry likes this.
    11-23-14 11:10 PM

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