1. Linlithgow0's Avatar
    So I had one contact whose text thread with me was funky. I would type and it would take forever for it to send, or I would hit enter or the envelope and the message wouldn't go, or it would take a long while to echo back.

    I rebooted (reset really using the volume keys), and my Q10 rebooted. It took forever for the phone number to populate with my contact name, and then when it did, the entire chat history was gone.

    I was hoping to see if it is stored somewhere, but not sure where they are kept. Help would be appreciated! =)

    Thanks !
    06-26-17 02:44 PM
  2. blueyestm's Avatar
    I think your only hope is if you had a backup somewhere or if your provider has an online text msg app section. I've had that happen on my Classic a couple times when the thread is just so long it crashes and either it erases itself or I have to do it to get it to function again.
    06-27-17 12:14 AM
  3. bobshine's Avatar
    There's an issue with very long SMS threads on BB10, I don't think it was ever really fixed
    06-27-17 12:24 AM
  4. Linlithgow0's Avatar
    Does anyone know where the text chats are stored though? Since BB Device Manager on Win 7 doesn't seem to recognize my device any longer, I want to be sure I copy the chats I want to save over, but I didn't see them on my SD card.

    Thanks again, everyone! =)
    07-12-17 07:09 PM
  5. conite's Avatar
    Does anyone know where the text chats are stored though? Since BB Device Manager on Win 7 doesn't seem to recognize my device any longer, I want to be sure I copy the chats I want to save over, but I didn't see them on my SD card.

    Thanks again, everyone! =)
    They are stored in an inaccessible folder.
    07-12-17 08:17 PM
  6. joeldf's Avatar
    You can use an app like SMS Backup, or Ultimate Backup. I use SMS Backup and can backup my texts to a folder on my SD card. It's readable too with Notepad in Windows.



    Joel
    07-12-17 08:26 PM
  7. tegar ramadhanu kariadinata's Avatar
    use Xbac Pro for backup the sms or other

     Passport SE - SQW-100-4 / 10.3.3.2163
    07-15-17 10:51 PM
  8. Linlithgow0's Avatar
    Thank you for the suggestions, everyone! As always, Crackberry folks are amazing. =)
    07-16-17 07:54 PM

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