08-06-14 09:04 AM
61 123
tools
  1. chuckwalla's Avatar
    Just a guess, but as said before. This maybe the bootloader or some sort of firmware for testing the unit. I would try an autoloader for what ever OS you want.
    pgodden likes this.
    08-04-14 10:34 AM
  2. thurask's Avatar
    Care to share for us "unenlightened" users?
    Looking through an autoloader/cfp info screen shows the OS blacklist, and what's usually blacklisted are 10.0, old 10.1, 127.x (trunk builds) and 4.x. No clue what 4.x was until now; it seems to be a testing platform for repair purposes.

    Posted via CB10
    zephyr613, Uzi, Bilaal and 3 others like this.
    08-04-14 10:54 AM
  3. zephyr613's Avatar
    Looking through an autoloader/cfp info screen shows the OS blacklist, and what's usually blacklisted are 10.0, old 10.1, 127.x (trunk builds) and 4.x. No clue what 4.x was until now; it seems to be a testing platform for repair purposes.

    Posted via CB10
    Thank you for the clarification Sir!

    Posted from my Rockin Z10 - HOORAH
    08-04-14 10:55 AM
  4. pgodden's Avatar
    extract that os if you can before doing anything else.
    Wouldn't have a clue how to do that

    Posted via CB10
    08-04-14 11:46 AM
  5. pgodden's Avatar
    Maybe that is some kind of diagnostic software from when the phone was being worked on and never taken off before it was sent back to the OP. He did say he asked for it back before they were done.

    Was the phone ever turned on after getting it back, but before replacing the screen?

    Posted via CB10
    The phone was never turned on prior to installing the screen

    Posted via CB10
    08-04-14 11:47 AM
  6. Dave Bourque's Avatar
    Wouldn't have a clue how to do that

    Posted via CB10
    There are plenty of guides on autoloaders. A quick search on crackberry will show you the way.

    Z10STL100-3/10.2.1.3247
    08-04-14 11:47 AM
  7. pgodden's Avatar
    There are plenty of guides on autoloaders. A quick search on crackberry will show you the way.

    Z10STL100-3/10.2.1.3247
    If i do a auto loader as opposed to calling blackberry, will the phone still be able to update in the future? I am on Bell

    Posted via CB10
    08-04-14 11:50 AM
  8. AnimalPak200's Avatar
    If i do a auto loader as opposed to calling blackberry, will the phone still be able to update in the future? I am on Bell

    Posted via CB10
    Yes... you already replaced the screen yourself, so I'm pretty sure whatever warranty might have existed is out of the picture. Now just follow through and finish the repair job, you have nothing to lose.

    Posted via CB10
    pgodden likes this.
    08-04-14 12:01 PM
  9. thurask's Avatar
    If i do a auto loader as opposed to calling blackberry, will the phone still be able to update in the future? I am on Bell

    Posted via CB10
    If Bell pushes out an update that's newer than what you autoloaded, yes.

    Try this: http://forums.crackberry.com/bb10-le...evices-946094/
    pgodden likes this.
    08-04-14 12:01 PM
  10. dikku11's Avatar
    Maybe his bootloader is unlocked somehow.

    Posted via CB10
    08-04-14 12:05 PM
  11. ralfyguy's Avatar
    Now that is really interesting.

    Posted via CB10
    08-04-14 12:11 PM
  12. BruvvaPete's Avatar
    Screw this. I want more proof. Toodles

    @BruvvaPete :Channel: C0012176F. Live well
    08-04-14 01:02 PM
  13. pgodden's Avatar
    Screw this. I want more proof. Toodles

    @BruvvaPete :Channel: C0012176F. Live well
    Lol your kidding right. Hehe why on earth would anybody make this up?

    Posted via CB10
    08-04-14 01:32 PM
  14. Jack_Raze's Avatar
    Is this 10.4?

    Jack_raze Z10 Malaysia
    08-04-14 01:39 PM
  15. pgodden's Avatar
    I will add that when I sent the phone to Blackberry originally it worked normally other than the smashed screen, which i posted back in December. I sent it away in may for a estimate on fixing and got it back in June as per my request as I didn't want to pay for the repair. When I got it back, I never turned it on until yesterday after replacing the screen, that is when that menu appeared. So yes, it is something blackberry did. I am however impressed that the battery lasted since may... says 59% still on the diagnostic screen

    Anyway that's the rest of the story... will try to restore with link later tonight, if that doesn't work will use a autoloader as suggested here

    Posted via CB10
    08-04-14 01:41 PM
  16. eyesopen1111's Avatar
    Is this 10.4?

    Jack_raze Z10 Malaysia
    More like 0.4. It looks like an Atari 2600.

    Z-30/STA 100-5/10.3.0.700+.296/T-Mobile USA
    Pkimmd likes this.
    08-04-14 02:05 PM
  17. BriniaSona's Avatar
    Maybe his bootloader is unlocked somehow.

    Posted via CB10
    that would be VERY interesting.
    dikku11 likes this.
    08-04-14 02:12 PM
  18. anon1727506's Avatar
    Wonder if you could use Darcy's Tools or another app to "backup" this Utility OS?


    But as others have said... I imagine the first thing the do is install this utility app that also wipes your devices - don't want some tech posting private pictures of your girlfriend online...

    Once the repair was finished they would reflash the current OS and ship it back. But as you didn't have it repaired, it missed a step. Should be good to go installing a fresh OS using an Auto Loader... (just for fun see if LINK recognizes it).
    08-04-14 04:15 PM
  19. AnimalPak200's Avatar

    But as others have said... I imagine the first thing the do is install this utility app that also wipes your devices - don't want some tech posting private pictures of your girlfriend online...
    Unless he's a CrackBerry member...

    Posted via CB10
    08-04-14 04:22 PM
  20. pgodden's Avatar
    Wonder if you could use Darcy's Tools or another app to "backup" this Utility OS?


    But as others have said... I imagine the first thing the do is install this utility app that also wipes your devices - don't want some tech posting private pictures of your girlfriend online...

    Once the repair was finished they would reflash the current OS and ship it back. But as you didn't have it repaired, it missed a step. Should be good to go installing a fresh OS using an Auto Loader... (just for fun see if LINK recognizes it).
    Link does not recognize it

    Posted via CB10
    08-04-14 04:37 PM
  21. Lostboy5151's Avatar
    Does that option screen offer the tires in different sizes?
    08-04-14 04:48 PM
  22. joeldf's Avatar
    Link does not recognize it

    Posted via CB10
    I'll bet you would need special diagnostic software on the PC side to see it then.

    Darcy's or Sachesi probably can't see it either since they rely on the standard BlackBerry USB driver that Link uses.

    An autoloader might be the only thing that could get past it.

    Posted via CB10
    08-04-14 04:51 PM
  23. anon1727506's Avatar
    Of course it doesn't hurt to call BlackBerry and let them know..... it it's fixable, they'll walk you through it. And an hour or so later maybe they say were sorry in a way you would appreciate? Doubt it, but you never know.
    Lostboy5151 and pgodden like this.
    08-04-14 04:58 PM
  24. pgodden's Avatar
    Of course it doesn't hurt to call BlackBerry and let them know..... it it's fixable, they'll walk you through it. And an hour or so later maybe they say were sorry in a way you would appreciate? Doubt it, but you never know.
    Not a bad idea, doesn't hurt to phone them just to see what they have to say. I would think this is a big error on their side

    Posted via CB10
    08-04-14 05:11 PM
  25. Dave Bourque's Avatar
    Not a bad idea, doesn't hurt to phone them just to see what they have to say. I would think this is a big error on their side

    Posted via CB10
    So BlackBerry sent it back to you with this diagnostic OS? If that's the case yea they should get this fixed for you

    Z10STL100-3/10.2.1.3247
    08-04-14 06:16 PM
61 123

Similar Threads

  1. How to fix this in snapchat
    By Elegance Redefined in forum Android Apps (Amazon Store & APK Files)
    Replies: 5
    Last Post: 08-12-14, 12:10 AM
  2. Is BlackBerry More Secure Than Android For the Non BES User?
    By shaleem in forum General BlackBerry Discussion
    Replies: 74
    Last Post: 08-08-14, 03:20 AM
  3. Since BlackBerry is all business now I think we all need native business apps and support!
    By Blackberry_Boss in forum General BlackBerry Discussion
    Replies: 4
    Last Post: 08-05-14, 01:00 PM
  4. when os leak out again ?
    By joki90 in forum BB10 Leaked/Beta OS
    Replies: 8
    Last Post: 08-05-14, 06:36 AM
  5. Couldnt see this already on here
    By janjan11 in forum General BlackBerry Discussion
    Replies: 3
    Last Post: 08-05-14, 05:26 AM
LINK TO POST COPIED TO CLIPBOARD