went to T-Mobile store at the mall today
and after my issue was resolved, I asked the man who helped me if they were going to carry the BlackBerry 10 phones. he was like, "that's so weird, we just got the e-mail today about the BlackBerry 10 phones." he also told me they're going to be trained very soon, and he even asked the main manager if there was an ETA for the phones but she said she hasn't received that information yet. learning all this information just made my day so much better :) and this was the actual store, not the kiosk haha.