1. keith1000's Avatar
    Hi guys. I'm having trouble connecting to link and or sachesi on 10.3.1. Ever since this new usb connection pop up I don't know what to press. Sd, ignore, drivers, charge. Nothing is working. It's not connecting to either program. If I open link via WiFi it connects no problem. But I cannot backup on WiFi. So I plug in usb get promted and I don't no what to do and link won't connect. I'm pulling my hair out over this. Usb will only connect to my computer if I push sd, and I can access sd card. Nothing else. I remember before this when we plugged in we would see flash (phone) and sd. Well it's only showing sd not flash?
    Help. I'm running windows 8.1.

    Posted via CB10
    11-16-14 03:07 PM
  2. warrenmr's Avatar
    This is a problem I have as well with 10.3.1 and Windows 8.1. Prior to 10.3.1 there was an option in the "Storage and Access" settings that let you select a Windows USB connection (rather than "Automatic"). Without that setting, I cannot maintain a USB connection with Windows 8.1.

    FWIW, I have problems with Windows 8.1 and other applications as well. These problems occur with both a Surface Pro 3 and a Lenovo Thinkpad Tablet 2. USB power settings make no difference.
    11-17-14 12:10 PM
  3. enzo_mmx's Avatar
    I am in the same boat too.. but running Windows 7 Pro.
    11-25-14 11:49 PM
  4. anon(1852343)'s Avatar
    If the drivers are already installed, hit ignore

    Blackberry Passport running
    11-26-14 12:15 AM
  5. enzo_mmx's Avatar
    If the drivers are already installed, hit ignore

    Blackberry Passport running
    That is not the problem I am having... it will connect for a moment than no go. On 10.3.0 there was the option to set it as a "window" connection thus it would than connect just fine... now on 10.3.1 there is no such setting and i cant get it to connect via USB no matter what I do. I have the latest USB drivers from Blackberry too.
    11-26-14 12:30 AM

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