URGENT: BBid error 50507: unable to connect...
Solution:
Originally Posted by
t4kris This actually works. You to change the date to one day behind and blackberry ID will accept your credentials. I just did this on my Blackberry classic a few moments ago. 8/15/19
I turned off wifi & auto time/date, then manually changed to 1 day forward, then 1 day back, then re-enabled wifi and successfully logged into bb id app. (re-set time/date to auto afterwards).
Initial Question:
Help! I just bought a dupe handset (my old Classic is too sluggish) (from Amazon UK). I can log in with my blackberry id via browser but despite a security wipe, and toggling automatic/manually setting time & date, the blackberry id app won't let me log in.
Error: "Unable to connect to the BlackBerry ID server. Please make sure that you have the current date and time set and try again. (50507)"
I can't restore my blackberry Link backup from my old handset without logging in to the same blackberry id successfully.
Please help asap!
Process of troubleshooting already tried:
Hi, when phone first arrived, I charged it up and skipped the BBid during Initial Setup. Then plugged into PC to launch BBLink which insisted I finish setup before connecting. So, I returned to finish Initial Setup (tutorials and wifi) successfully.
Tried to do it again manually : Settings > BBid. Checked to confirm time and date was 100% accurate. Toggled it from automatic to manual. Retried BBid. Installed latest OS update. Restarted phone. Toggled time and date back to manual. Retried BBid. Then I security wiped and retried during Initial Setup (no skips). Tried creating new BBid, but still same error.