1. jasonvan9's Avatar
    I updated to the new OS last night, looked this morning and my media card reads empty, every folder... empty

    Checked on file manager and on my computer, every folder is empty!

    The volume remaining on my media card shows it has a few gigabytes of data on it, but every folder is blank

    Ive rebooted three times, and still nothing

    Any one else experience this?
    rogers canada

    Posted via CB10
    03-09-14 08:17 AM
  2. SC457's Avatar
    Take the card out and put it back in. It happened to me once, as soon as I did that it read the files again.
    03-09-14 08:34 AM
  3. jonty12's Avatar
    Are you connected to work email (exchange) that enforces encryption on your card? If so, after updating, it needs to re-encrypt. When it does that, it doesn't recognize the content encrypted prior to the update and looks empty (but with all the size taken up).

    It happens to me every time I update.

    I copy the content of the card to my PC prior to updating, the. After the update, format my media card. Start from scratch every time with a fresh, empty, re-encrypted card.

    Posted via CB10
    03-09-14 08:38 AM
  4. jasonvan9's Avatar
    Tried taking it out and putting it back in, didnt solve the issue

    No work exchange account or anything...

    I've never had this problem before, didnt even know it was a issue

    I was thinking it was encryption that was hiding my files, but i don't encrypt my files on my media card

    Posted via CB10
    03-09-14 08:43 AM
  5. chaptervstaind83's Avatar
    What size is your memory card?? I know theres been problems with 32gig memory cards. I had the same issues as well
    03-09-14 10:09 AM
  6. jasonvan9's Avatar
    My card is a 32gb class 10 patriot memory

    Posted via CB10
    03-09-14 10:20 AM
  7. jasonvan9's Avatar
    Does anyone have any other ideas how to solve the issue?
    I'd really appreciate some help out this one everyone

    Thank you

    Posted via CB10
    03-10-14 04:03 AM

Similar Threads

  1. BBM Updates: How To Recover Blinded Out Contacts, Channels?
    By gnirkatto in forum General BBM Chat
    Replies: 3
    Last Post: 03-13-14, 03:46 AM
  2. Messed up BBM, BAR file needed
    By halvorp in forum BlackBerry Z10
    Replies: 9
    Last Post: 03-10-14, 03:35 PM
  3. BB Z10 potential and use compared to WP8
    By StayClassy101 in forum General BlackBerry Discussion
    Replies: 16
    Last Post: 03-10-14, 11:20 AM
  4. Issues with
    By ggljohnson in forum BB10 Leaked/Beta OS
    Replies: 10
    Last Post: 03-10-14, 09:38 AM
  5. How to edit an existing speed dial?
    By BullGuard8 in forum BlackBerry Q10
    Replies: 1
    Last Post: 03-09-14, 06:08 AM