05-20-15 12:08 AM
46 12
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  1. mitsumshinehuz's Avatar
    Hey this started happening recently when I download music, help me, I used to download and it worked but now I get this message
    Unsupported media format? Mp3 file-img_20150404_144120.png

    Posted via CB10
    04-04-15 06:43 AM
  2. mitsumshinehuz's Avatar
    Hey this started happening recently when I download music, help me, I used to download and it worked but now I get this message

    Posted via CB10
    Unsupported media format? Mp3 file-img_20150404_144120.png

    Posted via CB10
    04-04-15 08:13 AM
  3. conite's Avatar
    Download KalemSoft Media Player. Supports almost every conceivable format, and is native.

    Nutty Player is nowhere near as complete, but may work for your file type, and is free.

    Z30STA100-5/10.3.2.281
    04-04-15 08:30 AM
  4. mitsumshinehuz's Avatar
    Download KalemSoft Media Player. Supports almost every conceivable format, and is native.

    Nutty Player is nowhere near as complete, but may work for your file type, and is free.

    Z30STA100-5/10.3.2.281
    Thanks man I appreciate it, I will, but what seems to be the problem? Cause it used to work just fine before

    Posted via CB10
    04-04-15 08:45 AM
  5. conite's Avatar
    Thanks man I appreciate it, I will, but what seems to be the problem? Cause it used to work just fine before

    Posted via CB10
    I don't know what codec is being used in the file you are downloading. Even if it is the same container format, the codec may be different.

    Did you reboot your device to ensure it's just not a little glitch?

    Z30STA100-5/10.3.2.281
    mitsumshinehuz likes this.
    04-04-15 08:50 AM
  6. mitsumshinehuz's Avatar
    I don't know what codec is being used in the file you are downloading. Even if it is the same container format, the codec may be different.

    Did you reboot your device to ensure it's just not a little glitch?

    Z30STA100-5/10.3.2.281
    I did reboot my device, and I downloaded the nutty player but it's only for videos, my problem is with mp3 files, 2 weeks ago I could download songs no problem with no errors but now when I open the song I downloaded I get that message

    Posted via CB10
    04-04-15 08:57 AM
  7. conite's Avatar
    I did reboot my device, and I downloaded the nutty player but it's only for videos, my problem is with mp3 files, 2 weeks ago I could download songs no problem with no errors but now when I open the song I downloaded I get that message

    Posted via CB10
    Try one of the countless numbers of mp3 players on either BlackBerry World or Android.

    Z30STA100-5/10.3.2.281
    04-04-15 09:32 AM
  8. mitsumshinehuz's Avatar
    Try one of the countless numbers of mp3 players on either BlackBerry World or Android.

    Z30STA100-5/10.3.2.281
    Ok thanks

    Posted via CB10
    04-04-15 10:22 AM
  9. mitsumshinehuz's Avatar
    I can't download music anymore and whenever I download a song and play it I get this
    Unsupported media format? Mp3 file-img_20150404_144120.png

    Posted via CB10
    04-04-15 10:45 AM
  10. jaydee5799's Avatar
    have you rebooted your phone. WHere did you download it from? what format is the music?
    04-04-15 11:09 AM
  11. mitsumshinehuz's Avatar
    have you rebooted your phone. WHere did you download it from? what format is the music?
    From a website that I use all the time, I used to download all my music from it and suddenly this happened and I started getting the message

    Posted via CB10
    04-04-15 11:22 AM
  12. anuj syal's Avatar
    Same problem with my z3 10.3.1 os. Songs format not supported.

    Posted via CB10
    04-04-15 11:28 AM
  13. Calimero1987's Avatar
    10.3.1 wont play my videos on my q10 either. that's one crapload of an update

    Posted via CB10
    04-04-15 11:30 AM
  14. LordCrankypants's Avatar
    What format are the songs in?

    JB

    Posted internationally thanks to my Passport
    04-04-15 11:53 AM
  15. mitsumshinehuz's Avatar
    What format are the songs in?

    JB

    Posted internationally thanks to my Passport
    It's an MP3 FILE , it used to run it but not anymore

    Posted via CB10
    04-04-15 02:59 PM
  16. mitsumshinehuz's Avatar
    This is what happens when I download an MP3 FILE! , help please
    Unsupported media format? Mp3 file-img_20150404_144120.png

    Posted via CB10
    04-05-15 03:50 AM
  17. arnavrs's Avatar
    Have you tried restarting the phone?

    Posted via CB10
    04-05-15 04:53 AM
  18. LordCrankypants's Avatar
    That doesn't make any sense. Try playing an mp3 from a different source other than this site that you download from. That will tell you if it's a problem with the specific files from the site or if it's with all mp3s.

    JB

    Posted internationally thanks to my Passport
    04-05-15 06:38 AM
  19. jaydee5799's Avatar
    where did you download the music from? Have you rebooted after downloading? Is the file really an mp3?
    04-05-15 07:01 AM
  20. mitsumshinehuz's Avatar
    where did you download the music from? Have you rebooted after downloading? Is the file really an mp3?
    Yes I'm sure it's an mp3 file, from a website that I used to download music from and it used to work, I think that happed after the (76) mbs update

    Posted via CB10
    04-05-15 07:17 AM
  21. mitsumshinehuz's Avatar
    Help please my Q5 doesn't read MP3 files anymore, when I download a song and open it I get this
    Unsupported media format? Mp3 file-img_20150404_144120.png

    Posted via CB10
    04-06-15 09:46 AM
  22. jaydee5799's Avatar
    then make a backup of your phone and download a different OS and install it. You can't keep making threads about the same issue.

    Download a new OS to your PC and install it on your phone and then try the music. Make a backup first.
    04-06-15 09:57 AM
  23. mitsumshinehuz's Avatar
    then make a backup of your phone and download a different OS and install it. You can't keep making threads about the same issue.

    Download a new OS to your PC and install it on your phone and then try the music. Make a backup first.
    I'm wondering what caused this to happen and why can't I keep asking questions? I need help and nobody is helping me , can you atleast tell me what might caused this?

    Posted via CB10
    04-06-15 10:05 AM
  24. BB Adict's Avatar
    I'm wondering what caused this to happen and why can't I keep asking questions? I need help and nobody is helping me , can you atleast tell me what might caused this?

    Posted via CB10
    You are not allowed to ask the same question in multiple threads.

    Posted via CB10
    04-06-15 10:20 AM
  25. mitsumshinehuz's Avatar
    You are not allowed to ask the same question in multiple threads.

    Posted via CB10
    Ok sir I'm sorry I didn't know, but can you help me?

    Posted via CB10
    04-06-15 10:23 AM
46 12

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