1. Clickm3's Avatar
    Hi guys this is my first post at crackberry, I just want to say that i'm very happy with this forum, it's get me a lot of information regarding blackberry. I'm using Q10 and recently I just updated my android whatssapp to ver 2.18.213 and I got error message "unfortunately whatssapp has stop" this happen for message I haven't open (read), for message I already open works fine, do you guys have same problem with me? I already uninstall and reinstall whatssapp but the problem still occur. Thanks for your help.

    Posted via CB10
    07-14-18 04:02 PM
  2. Kryngle's Avatar
    I'm on 2.18.216 and no issues at all. U might wanna uninstall it then reinstall it back and see if that fixes the issue.

    Posted via CB10
    07-14-18 08:51 PM
  3. Clickm3's Avatar
    I'm on 2.18.216 and no issues at all. U might wanna uninstall it then reinstall it back and see if that fixes the issue.

    Posted via CB10
    Thank you for your answer, I tried to uninstall and reinstall ver 2.18.216 but still have same problem, any other option should I try? thanks

    Posted via CB10
    07-15-18 02:35 PM
  4. JG_Agustin's Avatar
    Hi, my father uses Android WhatsApp on his Z30 and we noticed this issue on chats where there had been a lost call. We were able to solve it by going to the WhatsApp calls registry and erased all the entries. Try it, hopefully it'll solve the issue for you too.

     Passport (10.3.3.3216) /  KEYᵒⁿᵉ "Black Edition" (7.1.1)
    ChristoInIt likes this.
    07-15-18 04:06 PM
  5. Clickm3's Avatar
    Hi, my father uses Android WhatsApp on his Z30 and we noticed this issue on chats where there had been a lost call. We were able to solve it by going to the WhatsApp calls registry and erased all the entries. Try it, hopefully it'll solve the issue for you too.

     Passport (10.3.3.3216) /  KEYᵒⁿᵉ "Black Edition" (7.1.1)
    Thank you for your answer, may I know how to delete WA calls registry and erase all the entries? right now what i'm doing is delete the message, but I don't know the message inside it.

    Posted via CB10
    07-15-18 09:19 PM
  6. JG_Agustin's Avatar
    Thank you for your answer, may I know how to delete WA calls registry and erase all the entries? right now what i'm doing is delete the message, but I don't know the message inside it.

    Posted via CB10
    @Clickm3: Regarding your doubt, check the attached image. As you can see, there is a section for the registry of WhatsApp calls (it's separate from the chat section). There, you need to erase each call entry.
    Attached Thumbnails Unfortunately whatsapp has stop-notable-00013.jpg  
    Last edited by JG_Agustin; 07-15-18 at 11:27 PM.
    07-15-18 09:29 PM
  7. Clickm3's Avatar
    @Clickm3: Regarding your doubt, check the attached image. As you can see, there is a section for the registry of WhatsApp calls (it's separate from the chat section). There, you need to erase each call entry.
    Thank you for your help I try to delete it one by one

    Posted via CB10
    07-16-18 03:08 AM
  8. Rendergroup's Avatar
    I'm having this issue lately, I have that error when I click an user that I don't get in touch very often, I deleted and re installed but still the same message error, it kicks me out from W.A.

    Posted via CB10
    07-16-18 05:44 PM
  9. Chris_R's Avatar
    I also do have similar issues since the last 2 updates of WA. Annoying. Can't wait to change to Key2...
    07-17-18 10:00 AM
  10. hachiroku007's Avatar
    Hi guys, I'm facing the same problem. Im using bb classic release software 10.3.3.2137 and WA 2.18.213 found that error (unfortunately whatsapp stopped) after got whatsapp call. Have tried installed older version, it was worked well but then it told me to upgrade. Then I installed back ver2.18.213 and came back with the same problem. Which whatsapp version that suits with my blackberry? And what caused this problem?
    Got frustated of this problem now I have to wait 12 hrs to get sms verification.
    Sorry for my bad english
    Thank you
    07-20-18 02:07 AM
  11. tegar ramadhanu kariadinata's Avatar
    Thank you for your answer, I tried to uninstall and reinstall ver 2.18.216 but still have same problem, any other option should I try? thanks

    Posted via CB10
    install on version .xxx.149

     Passport RED Edition 10.3.32163
    07-21-18 03:15 AM
  12. Clickm3's Avatar
    I don't have problem anymore since I followed JG_Agustin instructions, for you guys still having problems please try JG_Agustin method, thanks

    Posted via CB10
    07-21-18 07:36 AM
  13. hubbie's Avatar
    I don't have problem anymore since I followed JG_Agustin instructions, for you guys still having problems please try JG_Agustin method, thanks

    Posted via CB10
    ..I still can't send any pics or videos
    07-21-18 11:28 AM
  14. Clickm3's Avatar
    ..I still can't send any pics or videos
    For that problems you should use WA FIXXER, there are many topics regarding this, thanks

    Posted via CB10
    07-21-18 11:30 AM
  15. jordan72's Avatar
    You can also use WhatsApp Web for reading the message which crashes the app and then clear the chat.
    Regards
    Völker

    Posted via CB10
    07-21-18 04:53 PM
  16. Clickm3's Avatar
    You can also use WhatsApp Web for reading the message which crashes the app and then clear the chat.
    Regards
    Völker

    Posted via CB10
    Thank you for your information

    Posted via CB10
    07-22-18 12:24 AM
  17. oystersourced's Avatar
    This bug was introduced recently, for me it only effects two contacts, when it happens I delete the chat that is giving me the error and start a new one. All other chats are OK so I'm not sure what is special about these users.

    Posted via CB10
    07-22-18 05:20 AM
  18. ChristoInIt's Avatar
    Thank you for your Solution, It is working. Nice Fix
    08-12-18 02:46 AM
  19. Tolulope Paul Ajeigbe's Avatar
    Thanks. Been able to resolve mine by deleting all the whatsapp call entry. The chat that were not opening before opened. Thanks guys
    09-10-18 07:19 AM
  20. tegar ramadhanu kariadinata's Avatar
    This bug was introduced recently, for me it only effects two contacts, when it happens I delete the chat that is giving me the error and start a new one. All other chats are OK so I'm not sure what is special about these users.

    Posted via CB10
    downloaded and installed whatsapp 2.18.191.


    BlackBerry Passport RED Edition 10.3.3.2049
    09-10-18 03:19 PM
  21. lolo9269's Avatar
    downloaded and installed whatsapp 2.18.191.


    BlackBerry Passport RED Edition 10.3.3.2049
    Is it lthe last update work fine for video calling on bb10 ?

    Love Peace and Share
    09-13-18 03:13 PM
  22. tegar ramadhanu kariadinata's Avatar
    Is it lthe last update work fine for video calling on bb10 ?

    Love Peace and Share
    you will get be fine video call and voice call
    but after that, you will erorr force close it self.
    so I recoment you download 2.18.191
    if after download it you got erorr video call like screen upside down,i think your android runtime have some bug, so update your android runtime
    but if still same erorr, you must reload your os on 10.3.3.2049(execpt z10)

    BlackBerry Passport RED Edition 10.3.3.2049
    09-14-18 01:43 AM
  23. toums's Avatar
    Hum..Zut!! je m'exprime mieux en français et comprenne qui pourra..
    m'est avis que WhatsApp ne pourra plus jamais fonctionner parfaitement sous BB10 mais après avoir installé whatsfixer on a toujours pas mal de possibilités.. il reste possible d'échanger et de converser par chat ou en vidéo, le seul problème est d'envoyer des vidéos pré-enregistrées encore que cela fonctionne toujours ...si tant est que l'on ait reçu lesdites vidéos..
    après moultes essais il ne me semble pas possible de faire fonctionner à coup sur correctement des envois de vidéos quelques soient les divers OS ou diverses versions de WhatsApp..
    Qu'on se le dise!!!
    09-14-18 07:35 AM
  24. Santiago LP's Avatar
    Thanks. I had the same problem but I have deleted all calls and all the contacts are accessible and works perfect now. I wouldn't think ever that this was the solution. Great to know that there are clever people around.

    Posted via CB10
    09-14-18 10:56 AM

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