1. MB64's Avatar
    I just received a z10 and it has the 10.1 OS. I did a check updates on both phone and bb link and it doesn't show anything is available. Any suggestions?
    09-08-14 02:21 PM
  2. QWKSNKE's Avatar
    What carrier?

    STL-4. 10.3.0.1130
    09-08-14 02:24 PM
  3. serbanescu's Avatar
    What SIM Card do you have (which carrier)?
    09-08-14 02:24 PM
  4. eaburger's Avatar
    Search in the forums about using Sachesi (the non destructive method to update) or a Autoloader (the destructive method).

    Only to be clear, the only that is "destroyed" is the data of the phone. If you recently bought the phone and do not have much information (like contacts, apps or others) I recommend you use the Autoloader method, this make a complete delete of the phone and ensures a clean update without any remaining of the previous files (and more because you are upgrading from a old OS).

    P�ster v�a CB10 by Z1.. sorry Z30
    09-08-14 02:29 PM
  5. MB64's Avatar
    I have AT&T, I had a z10 last mont and I am almost certain that AT&T had a 10.2 upgrade...however.,I may be wrong and might've done it via auto loader. I don't remember
    09-08-14 02:38 PM
  6. sbmd's Avatar
    Just go to 10.3 with an autoloader or sachesi nondestructively.

    Posted via CB10
    09-08-14 02:40 PM
  7. MB64's Avatar
    I have an stl 100-3, and I might as well go for the top and try the 10.3 I guess. Downloading the one from a thread that jus1blaze started for 10.3
    09-08-14 02:41 PM
  8. MB64's Avatar
    Just go to 10.3 with an autoloader or sachesi nondestructively.

    Posted via CB10
    Yeah, I might as well. That's what I'm doing right now.
    09-08-14 02:43 PM
  9. zocster's Avatar
    Yeah, I might as well. That's what I'm doing right now.
    Go a bit higher, the one from D'Arcy

    Sent from my White Q10 using Tapatalk
    09-08-14 02:43 PM
  10. MB64's Avatar
    Ok, I am downloading this first one from Darcy Unable to upgrade to 10.2-imageuploadedbycb-forums1410206317.666164.jpg
    09-08-14 02:58 PM
  11. MB64's Avatar
    Is this the right one?
    09-08-14 02:59 PM
  12. sbmd's Avatar
    http://forums.crackberry.com/showthread.php?t=956908

    I think that will work for you.

    Posted via CB10
    09-08-14 03:24 PM
  13. MB64's Avatar
    What should I click on? Unable to upgrade to 10.2-imageuploadedbycb-forums1410211721.564754.jpg
    09-08-14 04:28 PM
  14. qwertyhgfdsa's Avatar
    What should I click on? Click image for larger version. 

Name:	ImageUploadedByCB Forums1410211721.564754.jpg 
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    You want to extract then run the exe

    Posted via CB10
    09-08-14 05:47 PM
  15. MB64's Avatar
    Ok, now I'm confused... I have 2 z10 did not show any updates but the other one shows I have a 10.2,update...I'm confused. Can someone in confuse me please?
    09-08-14 05:56 PM
  16. MB64's Avatar
    One shows an update the other doesn't
    09-08-14 05:56 PM
  17. yessuz's Avatar
    Here's step-by-step instructions:

    1. extract file.
    2. backup with Link
    3. set on link that it will not start when device is plugged in pc
    4. close link
    5. remove device password.
    6. launch exe file (autoloader)
    7. connect the device
    8. wait until process finishes and device will reboot to welcome screen.
    9. unplug device.
    10. set up / restore from link (highly not recommended - I allways setup from new, all contacts are synced with gmail) - if you restore - choose NOT TO RESTORE SETTINGS.
    11. that's it
    09-08-14 06:11 PM
  18. yessuz's Avatar
    can update the one which shows.
    also - BB link can give you an update when you connect the device.

    but to 10.2.1 though.

    you can go to 10.3 (which I would recommend;
    09-08-14 06:12 PM
  19. MB64's Avatar
    can update the one which shows.
    also - BB link can give you an update when you connect the device.

    but to 10.2.1 though.

    you can go to 10.3 (which I would recommend;
    I gave up on 10.3,for tonight, can't get it to open...I did it via bit the first time I will try via Mega tomorrow
    09-08-14 06:15 PM
  20. yessuz's Avatar
    yup, sometimes archives gets corrupted. you should try to extract it with 7zip, but Winrar does the job as well.
    09-08-14 06:19 PM
  21. yessuz's Avatar
    also, try to connect phone to pc with Link. Maybe link will show you the update?
    09-08-14 06:20 PM
  22. MB64's Avatar
    No it didn't
    09-08-14 06:30 PM
  23. yessuz's Avatar
    well, then sachesi or autoloader.
    go for autoloader and latest 10.3
    that's your best shot
    09-08-14 06:33 PM
  24. MB64's Avatar
    I'll give it a try again tomorrow. I quit for tonight
    09-08-14 06:34 PM
  25. MB64's Avatar
    Able to do it via mega instead of the other option. Doing one phone tonight. The other tomorrow.
    09-08-14 09:18 PM
31 12

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