1. davide445's Avatar
    Since some days I did have problems using some Android apps.
    Synology Ds app are not opening and screen remain black. Also I'm not able to install it again, the system always says analyzing the new apk and didn't start any installation.
    My system STL100-2, os release 10.2.1.3442.
    Any idea?

    Posted via CB10
    Last edited by davide445; 01-10-15 at 08:40 AM.
    01-09-15 01:12 PM
  2. Stomps01's Avatar
    Happened to me. It was because I loaded a backup.... I had to go to the blackberry site and do a reset back to factory settings. There is a post by Adam explaining how to do it somewhere on crackberry....

    Posted via CB10
    01-10-15 12:35 AM
  3. davide445's Avatar
    Mmm interesting but I didn't load any backup, in fact I didn't change anything on the phone setup.
    Any possible hidden update, or any update need to be first approved and downloaded?
    For some reason now is working again and I was also able to update it.
    Technology madness...

    Posted via CB10
    01-10-15 08:38 AM
  4. tHe.iR1sH's Avatar
    Sometimes Amazon App Store apps fail for me on my Z10 and reloading over that copy with the Snap app usually fixes it. Give that a whirl.

    Posted via CB10
    01-10-15 09:29 AM
  5. Joshu42's Avatar
    If the issue is just an Android runtime one, just hard reset the phone by pushing both the volume up and down rockers until the BlackBerry logo is displayed.
    tHe.iR1sH likes this.
    01-10-15 09:30 AM
  6. Stomps01's Avatar
    Mmm interesting but I didn't load any backup, in fact I didn't change anything on the phone setup.
    Any possible hidden update, or any update need to be first approved and downloaded?
    For some reason now is working again and I was also able to update it.
    Technology madness...

    Posted via CB10
    OK your situation is different than mine but I'm pretty sure my solution would work even though it's a pain in the azzzzz... don't do a full backup tho or it may just do it again. Do a custom with just contacts, settings, etc.....

    Posted via CB10
    01-10-15 10:27 PM
  7. Stomps01's Avatar
    Wait so it's not all android apps but just the one you listed?

    Posted via CB10
    01-10-15 10:28 PM

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