1. Lalabum's Avatar
    I recently upgraded from a Z10 to a Passport. I managed to transfer all my data/media using BlackBerry Link. Last year I purchased some movies from BlackBerry World, although they appeared in my video library, they wouldn't play. I went to the 'My Video' section of My World in BBW to re-download the movies, but only 3 of the 4 movies downloaded; when I try to download the remaining movie the "download starting" pop up appears, then a few seconds later the following pop up appears: "poll for downloads returned null" & the little timer circle just keeps spinning round.
    Does anyone know how to fix this please?
    Thanks in advance
    Unable to download movies purchased from BlackBerry World-img_20141006_193837.png

    BlackBerry Passport, Vodafone UK
    Apologies I think I've posted this twice...it's my first time posting. Not sure how to delete the duplicate.
    10-06-14 02:16 PM
  2. Lalabum's Avatar
    Just gave it another go & it has downloaded :-)

    Posted via CB10
    10-07-14 04:05 PM

Similar Threads

  1. Replies: 6
    Last Post: 10-11-14, 10:35 PM
  2. Unable Download Video From BlackBerry World
    By Lalabum in forum BlackBerry Passport
    Replies: 2
    Last Post: 10-07-14, 04:05 PM
  3. Mom told me to get a Passport
    By ontherock3 in forum BlackBerry Passport
    Replies: 34
    Last Post: 10-07-14, 04:42 AM
  4. Replies: 1
    Last Post: 10-06-14, 02:07 PM
  5. Replies: 1
    Last Post: 10-06-14, 01:51 PM