Unable to connect to / authenticate to network (after BB10 MR Update)
Hi,
I have a BB Q10.
I recently updated to the MR update for 10.1. After this update, I could no longer connect to my wifi network at home. I get the following message: Failed to connect to the network. Please check your password and try again. Depending on how I try to connect, I might also get: Failed to authenticate to network - Please check password and try again.
All the other devices in the house can connect to my wifi, and I have double and triple checked the password.
Here is what I have tried so far - and nothing has worked:
- Restore
- Reload OS Software (reloads the latest update - not sure how to downgrade to the previous version).
- Checked forum threads on crackberry and BB support forums - no concrete answers
- Checked WIFI FAQ on Blackberry Support and attempted all those fixes
- Restarted router and modems ; changed SSID ; changed security type
- I can connect to other WIFI networks perfectly fine - just for some odd reason my own home network is inaccessible only by my BB Q10 - I have tried removing the saved network and reinserting all details again - didn't work. My Z10 works fine although I decided not to update to BB10 MR for that one.
- Tried manually connecting to network using IP address etc.
Has anybody had this issue, and has anyone found a way to fix it? If there is no fix, can someone explain to me how to downgrade to the previous OS version. Whenever I choose to reload the OS, it brings the option to update to latest software - if I click Update Later, the OS does not reload.
Thanks.