1. lander06's Avatar
    Attempted to purchase software in the App World and I'm suddenly getting this PayPal error. I verified and logged into PP with the same user/pass.

    I even deleted the account from settings and it brings me to the below. Anyone else having this issue?

    Twitter now Paypal???-img_20160301_105319.png

    Posted via CB10
    03-01-16 10:57 AM
  2. knesz's Avatar
    I don't get that Twitter in the topic...
    Regarding PayPal, it could be something with login information. Post PayPal email and password so we can check :> (I'm joking)

    Posted via CB10
    03-01-16 12:40 PM
  3. 1Criz's Avatar
    Same here. Yup, there is probably no one competent left in the Waterloo...
    In the other thread there is link to workaround: Add credit card, delete PayPal, restore PayPal...


    Posted via CB10
    03-01-16 12:48 PM
  4. Kryngle's Avatar
    I get the Twitter thing. He was having image issue problems and now it's PayPal not being a pal to him with this current issue. I have the issue whenever I upgrade my OS to a new one, I sometime get the option to pay through PayPal and carrier and sometimes it's only either PayPal or my carrier. Usually use Autoloaders. Not sure what causes it but it happens.

    Posted via CB10
    03-01-16 02:39 PM
  5. lander06's Avatar
    I saw the workaround which I thought was delete the PP payment option then add (which did not work). I went ahead and added a credit card. I will try and add the PP to see it it works.

    Posted via CB10
    03-01-16 03:12 PM
  6. FenVV's Avatar
    I got a "we ran into en error while processing your request. Try later" SP1036lq error and I am unable to set my Paypal account as a payment method... tried the workaround from KB (delete the account then add it again), every piece of solution I found from here on the CB forum (going to the appworld from a PC), and nothing worked. Still can't add pp account after days trying to... if somebody here could help me, it would be amazing. Thanks!

    Posted via CB10 with my BlackBerry Classic
    03-09-16 09:50 AM
  7. lander06's Avatar
    No change for my. I had to add a credit card for future payments.

    Posted via CB10
    03-09-16 08:16 PM
  8. chaddt's Avatar
    The PayPal issue has been present for over a year now. Along with the inability to share videos to YouTube via the share function.

    Posted via the CrackBerry App for Android
    03-09-16 09:45 PM
  9. Rustybronco's Avatar
    The PayPal issue pops up from time to time with no resolution other than to try again in a few days.
    03-11-16 08:16 AM
  10. FenVV's Avatar
    Really annoying issue... I've been trying different methods and even posted a message on the BlackBerry support community forum. No solution yet.

    Posted via CB10 with my BlackBerry Classic
    03-11-16 10:25 AM
  11. Alain_A's Avatar
    Try the ppal website from browser
    03-13-16 08:02 PM
  12. FenVV's Avatar
    I tried and it changed nothing.

    Posted via CB10 with my BlackBerry Classic
    03-13-16 09:43 PM
  13. Alain_A's Avatar
    I do not have any problem to get into mine from the browser
    03-14-16 12:49 PM
  14. FenVV's Avatar
    My bad for the misunderstanding here: I have no problem connecting my Paypal account from the website, I just can't add it as a paymant method from the settings menu, appworld or BBM subscriptions. I get the SP1036lq error message. Posted about this problem on the BlackBerry support forum community, and people are suggesting I must keep trying to add it, and maybe someday it will work ...

    Posted via CB10 with my BlackBerry Classic
    03-14-16 02:05 PM
  15. Alain_A's Avatar
    Just checked the PayPal option on my phone for payment and it is there for me on my Z30. OS version 2639
    03-14-16 03:05 PM
  16. Alain_A's Avatar
    And also there on my passport OS: 2876
    03-14-16 03:08 PM
  17. Alain_A's Avatar
    My bad for the misunderstanding here: I have no problem connecting my Paypal account from the website, I just can't add it as a paymant method from the settings menu, appworld or BBM subscriptions. I get the SP1036lq error message. Posted about this problem on the BlackBerry support forum community, and people are suggesting I must keep trying to add it, and maybe someday it will work ...

    Posted via CB10 with my BlackBerry Classic
    Settings>payment option> you cannot add there?
    03-14-16 03:10 PM
  18. FenVV's Avatar
    No, I continue to have the SP1036lq error message.

    Posted via CB10 with my BlackBerry Classic
    03-14-16 03:56 PM
  19. Alain_A's Avatar
    Your OS is broken then
    03-14-16 06:10 PM
  20. Alain_A's Avatar
    Edit: I deleted the PayPal account from my phone upon re-entry I have the same error message.
    It seems to me that it is a PayPal problem with their connection.

    Have you called PayPal?
    03-14-16 06:18 PM
  21. Alain_A's Avatar
    Edit 2: I even wrote only half of my password then click save and it gaves me the same error message instead of telling me that my email and or password is wrong.
    Now that is telling it is a software problem not wanted to connect to PayPal's server.
    03-14-16 06:30 PM
  22. Alain_A's Avatar
    Edit 3: same error on my Z30 which has a different OS number as my Passport.
    Maybe it is between servers that does not connect.
    03-14-16 06:36 PM
  23. FenVV's Avatar
    I think so. Paypal phoned me only to tell me nothing's wrong with my account, and the problem must be phone's software. And told me to contact BlackBerry...

    Posted via CB10 with my BlackBerry Classic
    03-14-16 06:39 PM
  24. FenVV's Avatar
    I would like to apologize to you, Alan. Your pp was working fine before you tried to help me solving this issue, so I feel bad right now

    Posted via CB10 with my BlackBerry Classic
    03-14-16 06:52 PM
  25. MrGlenn's Avatar
    Try this:

    From the Paypal website go to your Profile (can be done from the BB10 browser).
    Twitter now Paypal???-qwert.jpg
    Then go to Payments → Pre-approved Payments.
    Twitter now Paypal???-rfds.jpg
    Then to Pre-approved Payment Plans.
    Twitter now Paypal???-hgfdew.jpg
    Then open the approval for BlackBerry Commerce.
    Twitter now Paypal???-gfrewq.jpg
    Cancel this BlackBerry Commerce approval.
    Twitter now Paypal???-hgtreh.jpg

    Now make sure on the BB10 settings and in BBWorld your Paypal Account has been removed, if not remove it now (rebooting your phone cannot hurt).

    Then try to add your Paypal account once again.

    (-edit- if it works you should send me a lot of money as thanks!)

    BlackBerry 10, Passport signed.
    03-14-16 06:58 PM
46 12

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