Originally Posted by
ryeguyyyc A buddy and I both upgraded last night and originally could not get BBM toasts to work. Then after combing through CB, and some good old trial and error, we figured it out.
Here are all the 3 things you should check.
1. Hub Notifications
- Go to "Settings" menu - then "Notifications" - then scroll down to "Visual" section and toggle "Instant Previews" to ON.
(The same menu can be accessed by going to Hub, click right 3 dots to access "Settings" - then "Display and Actions" - then scroll down and select "Instant Preview Settings")
2. Application Notifications
- While in the same menu I mentioned in 1, scroll a little further down to the "Applications" section where you see phone, email, BBM, etc. Click on BBM and ensure that the "Instant Preview" option is also toggled to ON here (I would suggest switching off and then back to on again while you are already here).
3. BBM App
- Finally, exit out of the above menu and go to the BBM app (Not the Hub BBM, but the BBM app). For those going to the app for the first time, you will probably see a message from BB regarding previews with a button titled "Manage Contacts". Here is where things will differ depending on how you responded to this message.
- My buddy closed the message without hitting the "Manage Contacts" button, exited out of the BBM app, and his toasts started working.
- I had clicked on "Manage Contacts" and selected all the contacts I wanted previews from, exited out of the app, but still nothing.
- I had to open up the BBM app again - select "Contacts" at the bottom - then long press one of my BBM contacts - and selected "View BBM Profile" (1st option that appears on the right bar). While in the BBM contact screen, there should be 3 tabs at the top with the leftmost tab being "Details". Select this and you should see a "Chat Previews" on/off toggle for that contact. I went through each one of my contacts and toggled this switch off and on (Tedious, I know, but I'm assuming this was designed so you can individually choose who to get toasts from instead of everyone). Then exited out of the app and things worked. Once this had been set, long pressing a contact now should give you a new menu option on the right bar which is "Hide Chat Previews" instead of having to do the part I mentioned above.
I would suggest checking all 3 of these areas to ensure that the toggles are all set to on. Even if they are in the ON position, switch it off and on again just to be sure.
Some combination of the above should hopefully solve the problem. If not, then good luck because that is all I got.
Hope this helps.