1. daveomatic's Avatar
    Posted the 10.3.1 article on VZW FB page and asked why hasn't this been released yet. All press releases clearly state that this based on carrier approval so they can't blame Blackberry. I asked why Apple's OS updates can manage to come out same day globally, but for some reason, Blackberry's can't. Why is this?


    Got a response from both Veronica and Lindsey, but both amount to the fact they don't have any info. I don't blame customer service on this. Anyone who's worked in the real world knows that cust service will know when IT gets to it, which basically tells us what VZW thinks of Blackberry.

    Not a priority it seems

    Verizon Wireless David, you are very welcome! Waiting for software updates is always exciting. Feel free to reach out to us any time if you have any other questions. We aim to provide world class customer service and I hope we have accomplished that with this interaction. - Lindsey
    Like 17 mins
    David Bridges

    Write a reply...


    Verizon Wireless We understand your concern David. At this time, we don't have any release information. However, you can stay updated if you sign up here: Verizon Wireless. When a release date comes out, you'll be one of the first to be notified. Is there anything else we can assist you with tonight? - Veronica
    Verizon Wireless
    Verizon Wireless
    EMAIL.VZWSHOP.COM
    02-20-15 07:42 AM
  2. jaydee5799's Avatar
    Of course not. Why wait for them. I have never run any of their official OS releases. 10.3.1 is here now for anyone who wants it. Download and install.
    kbz1960 likes this.
    02-20-15 07:51 AM
  3. kbz1960's Avatar
    Not surprising at all.
    02-20-15 07:54 AM
  4. pastorbrad's Avatar
    I know the veterans scoff but not everyone here is comfortable with the idea of leaks, due to lack of proficiency in recovering from consequent errors etc

    Posted via CB10
    02-20-15 07:56 AM
  5. DINGSTER1's Avatar
    Verizon as usual is playing with BB customers. We always have to do a social media blitz before we get updates. Always. Happened with 10.2 on Z10 as well. Games. BB isn't popular so Big Red isn't pressed.
    02-20-15 08:07 AM
  6. kbz1960's Avatar
    And now I'm hearing they'll have the passport.
    02-20-15 08:11 AM
  7. howards's Avatar
    Those are canned responses, got the identical words from them on Twitter. They have no idea when 10.3.1 will be pushed anymore than we do.

    As far as I'm concerned it could be anytime and quite sure they won't be announcing it before they do.

    Z30 / STA 100-3 / 10.2.1.3289
    02-20-15 08:17 AM
  8. Jimberry Storm's Avatar
    This is just conjecture but may have something to do with visual voice mail as it has not worked on the last 4-6 leaks, for me anyway. Just a guess nor real info.
    02-20-15 09:12 AM
  9. PeterDR1's Avatar
    Of course not. Why wait for them. I have never run any of their official OS releases. 10.3.1 is here now for anyone who wants it. Download and install.
    Sachesi right?

    Posted via CB10
    02-20-15 09:16 AM

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