1. wetuman's Avatar
    Using Verizon Z30, 10.2, and have noticed that when I do a reset some of the deleted text messages reappear. Anyone have this happening with them? Is there a way to clear text messages and history the way you can with BBM?

    Posted via CB10
    04-26-15 07:10 AM
  2. Zeridialous's Avatar
    Are you restarting the phone normally by choosing Restart from the shut down screen or performing an actual reset by holding down the Power/Lock key for 10 seconds until the phone restarts?

    If you're performing the former, try an actual reset by following the instructions for the latter method. A reset on the BlackBerry Z30 is similar to removing and re-inserting the battery on older devices and has been reported to resolve issues such as this one.
    04-26-15 10:49 AM
  3. MrDoreth's Avatar
    Using Verizon Z30, 10.2, and have noticed that when I do a reset some of the deleted text messages reappear. Anyone have this happening with them? Is there a way to clear text messages and history the way you can with BBM?

    Posted via CB10
    I think those Messages are on your SIM card?
    04-26-15 10:49 AM
  4. wetuman's Avatar
    An actual reset was used by holding doing the volume keys and holding until the circle starts. No saved messages on the SIM, either.

    Posted via CB10
    04-26-15 12:37 PM
  5. yessuz's Avatar
    Why 10.2?!?!?!

    Posted via fantastic BlackBerry Passport. Damn, this thing is so awesome, that I am short of words to describe it's awesomenes. Like Majestic As...
    04-26-15 07:15 PM

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