1. whofrank's Avatar
    Quick question, does blackberry hub auto delete text messages after a certain amount of time? I can't see anything in settings.

    Reason I ask is that hub was acting weird like loads of blank spaces where messages where and so i restarted my BlackBerry and now theyre all gone apart from todays.
    10-04-13 11:50 AM
  2. whofrank's Avatar
    Ok I just realised all my phone call records and emails are gone too.

    What the hell
    10-04-13 11:53 AM
  3. whofrank's Avatar
    Let me also make it clear that I did nothing to cause this to happen, no updates or anything.

    This is not good.
    10-04-13 11:55 AM
  4. cuek80's Avatar
    Try restarting the hub by swiping top right corner of the hub several time, or restarting the phone.

    Posted via CB10
    10-04-13 11:57 AM
  5. 93Aero's Avatar
    I've had text messages disappear and return a short time later either after a restart or after 10 minutes of letting them repopulate.
    But I haven't experienced your other issues.
    Be prepared to be asked what OS version you are on.
    10-04-13 12:01 PM
  6. whofrank's Avatar
    I've tried both methods restarting the hub and phone and left over 20 mins and everything (emails, texts, calls records, notifications) bar those from today are gone.

    I've never experienced anything like this I'm all my time on blackberry so it's surprising.

    Before they all completely disappeared I noticed hub was acting weird and all those messages place holders where there but blank so I could scroll down through the dates to blank entries. Once I restarted the phone they where gone.

    Pretty bad thing to happen seemingly from nothing.

    I'm on a Z10 running Vodafone UK official
    10-04-13 12:19 PM
  7. brzsa's Avatar
    Same issue here. On U.S. T mobile

    Posted via CB10
    10-15-13 07:50 AM
  8. Sonya Baskerville's Avatar
    Same issue here on U.S. Verizon Q10. Text messaging capability and all of my text messages disappeared from the phone. Verizon is sending me a new phone - they couldn't figure out how to add it back. My suspicions are the recent OS update or the BlackBerry Link backup restore does something crazy to the text function.

    In the meantime, I'm using BBM with no problem. It's even faster than texting. I should have bought into the hype a long time ago! And now iphone and Andoid users have access, and it works with iphone - I've been messaging with an iphone user tonight.
    10-29-13 10:16 PM
  9. Benjamin_NYC's Avatar
    BlackBerry has massive unending problems with software updates and losing texts and texting functionality.

    Posted via CB10
    10-29-13 11:56 PM

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