The BlackBerry service of Telekom Germany just anwers my question when the rollout of beginns: It starts on July 14 in Europe, Telekom Germany will release 10.3.2.2339 for their devices.
Orginial email below:
"Sehr geehrter Herr XXX,
vielen Dank, dass Sie sich nochmals gemeldet haben.
Die BlackBerry Handheld Software OS 10.3.2.2339 ist seitens der Telekom freigegeben.
Ab dem 14.07.15 wird die Software in Europa Zug um Zug OTA (over the air) angeboten werden.
In diesen Zusammenhang bitte die unten genannten Knowledgebase Artikel beachten.
Details of the device changes are in the following article:
Title: BlackBerry Protect Anti-theft Protection
Link: KB36737-BlackBerry Protect Anti-theft Protection
The Note to administrators is covered in a separate specific KB:
Title: BlackBerry Anti-theft Prevention in BlackBerry 10 OS version 10.3.2 - A Note to Enterprise Administrators
External link: KB37154-BlackBerry Anti-theft Prevention in BlackBerry 10 OS version 10.3.2 - A Note to Enterprise Administrators
What do you need to know?
With the new BlackBerry Protect Anti-Theft feature there is the potential for a device to get in an unusable state where enterprises are to swapping a device from one user to another. This will occur:
• If a device has been wiped from a BES Administrator command (wipe device), from BlackBerry Link or by entering the Password incorrectly 10 times and the BBID of the device owner is not known (while BlackBerry Protect Anti-theft enabled is enabled). Then even after the Wipe the next user will be prompted for the BlackBerry ID that was previously used.
Workaround: If a user wipes their own device with BlackBerry protect Anti-theft enabled – they will be prompted for their BBID password. Once entered the device will be wiped and the user will be logged out meaning the device could be passed onto another user (or sold on in the case of a consumer device).
What Controls/Process options are available ?
1) Ensure in a Smartphone swap scenario that BlackBerry Protect is turned off or the owner of the device performs the wipe themselves entering their BlackBerry ID password (meaning they will be logged out and someone else can use the device)
2) If using a Gold License in either Work space only, Work and personal – Regulated activation modes - BlackBerry Protect can be controlled (allowed or disallowed) by an administrator using a BES IT Policy (details in the second article above)
When is BlackBerry 10 OS 10.3.2 releasing?
Release planned in Germany and Europe in mid-July
Note: IT Policy and controls are available in both BES 10 and BES 12 to Block device OTA updates for customers using Gold License (in either Work space only, Work and personal – Regulated activation modes). This can be used for customers who wish to review the updates prior to allowing their user base to upgrade.
Why is BlackBerry making this change?
This change adds an extra layer of consumer protection – this is a requirement for US consumer protection legislation (expected to follow in UK, Europe and the rest of the World). Other Smartphone providers have similar controls in place.
What is BlackBerry Protect?
BlackBerry Protect is a product that allows BlackBerry users to perform certain functions using a web browser such as showing the location on a Map, sending an Alarm sound, display a custom message on the Lock Screen.
Die BlackBerry Handheld Software OS 10.3.2.2339 ist seitens der Telekom freigegeben.
Ab dem 14.07.15 wird die Software in Europa Zug um Zug OTA (over the air) angeboten werden.
In diesen Zusammenhang bitte die unten genannten Knowledgebase Artikel beachten.
Details of the device changes are in the following article:
Title: BlackBerry Protect Anti-theft Protection
Link: KB36737-BlackBerry Protect Anti-theft Protection
The Note to administrators is covered in a separate specific KB:
Title: BlackBerry Anti-theft Prevention in BlackBerry 10 OS version 10.3.2 - A Note to Enterprise Administrators
External link: KB37154-BlackBerry Anti-theft Prevention in BlackBerry 10 OS version 10.3.2 - A Note to Enterprise Administrators
What do you need to know?
With the new BlackBerry Protect Anti-Theft feature there is the potential for a device to get in an unusable state where enterprises are to swapping a device from one user to another. This will occur:
• If a device has been wiped from a BES Administrator command (wipe device), from BlackBerry Link or by entering the Password incorrectly 10 times and the BBID of the device owner is not known (while BlackBerry Protect Anti-theft enabled is enabled). Then even after the Wipe the next user will be prompted for the BlackBerry ID that was previously used.
Workaround: If a user wipes their own device with BlackBerry protect Anti-theft enabled – they will be prompted for their BBID password. Once entered the device will be wiped and the user will be logged out meaning the device could be passed onto another user (or sold on in the case of a consumer device).
What Controls/Process options are available ?
1) Ensure in a Smartphone swap scenario that BlackBerry Protect is turned off or the owner of the device performs the wipe themselves entering their BlackBerry ID password (meaning they will be logged out and someone else can use the device)
2) If using a Gold License in either Work space only, Work and personal – Regulated activation modes - BlackBerry Protect can be controlled (allowed or disallowed) by an administrator using a BES IT Policy (details in the second article above)
When is BlackBerry 10 OS 10.3.2 releasing?
Release planned in Germany and Europe in mid-July
Note: IT Policy and controls are available in both BES 10 and BES 12 to Block device OTA updates for customers using Gold License (in either Work space only, Work and personal – Regulated activation modes). This can be used for customers who wish to review the updates prior to allowing their user base to upgrade.
Why is BlackBerry making this change?
This change adds an extra layer of consumer protection – this is a requirement for US consumer protection legislation (expected to follow in UK, Europe and the rest of the World). Other Smartphone providers have similar controls in place.
What is BlackBerry Protect?
BlackBerry Protect is a product that allows BlackBerry users to perform certain functions using a web browser such as showing the location on a Map, sending an Alarm sound, display a custom message on the Lock Screen.
Die BlackBerry Handheld Software OS 10.3.2.2339 ist seitens der Telekom freigegeben.
Ab dem 14.07.15 wird die Software in Europa Zug um Zug OTA (over the air) angeboten werden.
In diesen Zusammenhang bitte die unten genannten Knowledgebase Artikel beachten.
Details of the device changes are in the following article:
Title: BlackBerry Protect Anti-theft Protection
Link: KB36737-BlackBerry Protect Anti-theft Protection
The Note to administrators is covered in a separate specific KB:
Title: BlackBerry Anti-theft Prevention in BlackBerry 10 OS version 10.3.2 - A Note to Enterprise Administrators
External link: KB37154-BlackBerry Anti-theft Prevention in BlackBerry 10 OS version 10.3.2 - A Note to Enterprise Administrators
What do you need to know?
With the new BlackBerry Protect Anti-Theft feature there is the potential for a device to get in an unusable state where enterprises are to swapping a device from one user to another. This will occur:
• If a device has been wiped from a BES Administrator command (wipe device), from BlackBerry Link or by entering the Password incorrectly 10 times and the BBID of the device owner is not known (while BlackBerry Protect Anti-theft enabled is enabled). Then even after the Wipe the next user will be prompted for the BlackBerry ID that was previously used.
Workaround: If a user wipes their own device with BlackBerry protect Anti-theft enabled – they will be prompted for their BBID password. Once entered the device will be wiped and the user will be logged out meaning the device could be passed onto another user (or sold on in the case of a consumer device).
What Controls/Process options are available ?
1) Ensure in a Smartphone swap scenario that BlackBerry Protect is turned off or the owner of the device performs the wipe themselves entering their BlackBerry ID password (meaning they will be logged out and someone else can use the device)
2) If using a Gold License in either Work space only, Work and personal – Regulated activation modes - BlackBerry Protect can be controlled (allowed or disallowed) by an administrator using a BES IT Policy (details in the second article above)
When is BlackBerry 10 OS 10.3.2 releasing?
Release planned in Germany and Europe in mid-July
Note: IT Policy and controls are available in both BES 10 and BES 12 to Block device OTA updates for customers using Gold License (in either Work space only, Work and personal – Regulated activation modes). This can be used for customers who wish to review the updates prior to allowing their user base to upgrade.
Why is BlackBerry making this change?
This change adds an extra layer of consumer protection – this is a requirement for US consumer protection legislation (expected to follow in UK, Europe and the rest of the World). Other Smartphone providers have similar controls in place.
What is BlackBerry Protect?
BlackBerry Protect is a product that allows BlackBerry users to perform certain functions using a web browser such as showing the location on a Map, sending an Alarm sound, display a custom message on the Lock Screen.
Mit freundlichen Gr��en
XXX XXX
BlackBerry Support
0800 350 4220
[email protected]
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