1. Sharpeners's Avatar
    I apologize if this has been asked, but it seems that I can't update my Q10 past 10.1.0.4200. I've looked all over for a solution but I haven't been able to find anything. I've tried using both BlackBerry Link and I've checked for updates through my phone. I've been waiting for 10.2 for a long time now and now that 10.2.1 is out I'm starting to think something may be wrong. Please help!
    02-12-14 10:48 PM
  2. southlander's Avatar
    What carrier?

    Z10STL100-4/10.2.1.1925
    02-12-14 10:50 PM
  3. Pdinos3's Avatar
    Relax

    http://forums.crackberry.com/showthread.php?t=887047

    Via CB10 Rogers Z30STA100-5/10.2.1.1925/1926 Radio
    02-12-14 10:50 PM
  4. Sharpeners's Avatar
    I'm on T-Mobile
    02-12-14 11:03 PM
  5. bhrgvr's Avatar
    Get Sachesi and download the 10.2.1.

    Posted via CB10
    southlander likes this.
    02-13-14 01:49 AM
  6. bhrgvr's Avatar
    02-13-14 01:51 AM
  7. Sharpeners's Avatar
    Thanks guys, it worked! But after updating, I noticed that I can't make or receive phone calls anymore, or use BBM or group text messages. Anybody know how to fix this? When I look at my phone info, instead of showing my phone number, it says "Unknown Number".
    02-16-14 12:34 PM
  8. bhrgvr's Avatar
    Thanks guys, it worked! But after updating, I noticed that I can't make or receive phone calls anymore, or use BBM or group text messages. Anybody know how to fix this? When I look at my phone info, instead of showing my phone number, it says "Unknown Number".
    All right... go ahead and wipe the phone once again. This should fix it. I had the same issue so a wipe did the trick for me.

    Posted via CB10
    02-16-14 01:07 PM
  9. adamlau's Avatar
    Backup what you can to your SIM/cloud service(s). Autoload 2141. Do not restore 'Settings'. Done.

    SQN100-1 10.2.1.2141 | STA100-3 10.2.1.2141
    02-16-14 02:17 PM

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