1. jmose's Avatar

    I just had a new, scary problem with my Z10 running I get a lot of spam to my 'real' email address, where they spoof the FROM address. I just sent an email to myself, but ended up sending it to one of these spoofed spam addresses. How do I delete all these (there are pages of them), and make sure this never happens again?

    a. I've received emails from addresses like "fakespamaddress@spammer.com <myrealaddress@mysite.com>".
    b. When I Compose an email, I put in myrealaddress... and click Select. It chooses the 'fakespam...' one, not my real Contact.
    c. If I review the list as I type the email address (as shown in the image), there are 30 or so with the first 5 characters of my email, 3 with my exact email address.

    How to I clear this list of 'suggested' contacts?
    Spam causes fake email addresses to show in Contacts-z10compose.png

    07-30-14 02:18 PM
  2. hamsterwheel's Avatar
    Usually those suggestions change based on the most recent emails sent and received.

    That is weird though about those contacts
    08-03-14 09:26 AM
  3. Richard Buckley's Avatar
    Delete all the messages that have those addresses in them and make sure they aren't in a folder that's synchronised with the device.

    Posted via CB10
    08-03-14 10:30 AM
  4. JamesDee55's Avatar
    Do what I did. Contact BlackBerry through twitter and complain. I just did that a few days ago for the very same problem. The more that complain the better the odds they will take this problem serious.

    Posted via CB10
    08-03-14 10:59 AM
  5. JamesDee55's Avatar
    I was told by BlackBerry they would take my concern under advisement. So do the same.

    Posted via CB10
    08-03-14 11:00 AM

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