1. antonrr's Avatar
    This is when I REALLY feel like throwing the BB against the wall and buying an iPhone.
    (I'm a BB user of 7+ years).

    I updated my Q10 with the prompted 10.0.?? Verizon update tonight and it took a LONG time to download (with Wifi).
    Finally, when it restarted, it would not get past 99%. Gave it 20+ minutes each time.
    Finally, I read that taking out the SIM fixes this and then replacing it.

    When I finally got the phone on, my icons were all moved around and ALL my SMS messages were deleted!
    What a joke! Is there anyway to get them back?

    Thank you!
    09-26-13 03:19 AM
  2. Anonymous2039's Avatar
    Did you backup with BlackBerry Link before you updated? If you did (and should have done), you should be able to restore them fine. Otherwise I think you're out of luck. The same thing happened to me when I did an OTA update back in August. Luckily I had only had my phone for a couple weeks so I didn't have a very large history yet.

    --Q10 and Canadian all the way! Posted via CB10 on 10.2.0.1443. #IChooseBlackBerry10
    09-26-13 03:33 AM
  3. antonrr's Avatar
    No I did not - I definitely should have done that, but still - how ridiculous of them to release such an unstable update.
    09-26-13 03:37 AM

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