1. aurorah143's Avatar
    I just happened to reset my BlackBerry Passport and while it finished ‎re loading, I tried to connect to my BB ID but it's saying sign in unsuccessful and
    ‎Unable to connect to the BlackBerry *ID server. please' try again (50504)...will be really grateful for any of your solutions.*
    02-05-17 10:27 AM
  2. semime's Avatar
    I just happened to reset my BlackBerry Passport and while it finished ‎re loading, I tried to connect to my BB ID but it's saying sign in unsuccessful and
    ‎Unable to connect to the BlackBerry *ID server. please' try again (50504)...will be really grateful for any of your solutions.*
    I don't know if you're trying over a mobile connection or wifi.

    If you're on Wifi and it's your own then you can try a reset of your router. Or, if possible, attempt to connect through another wifi network.

    If you're failing through a mobile network connection then turn off all your network connections for a moment, reboot the device, turn the network connections back on and try again.

    Good luck.
    Last edited by semime; 02-05-17 at 03:30 PM.
    02-05-17 11:25 AM
  3. victor66's Avatar
    I have had the same issue since the upgrade. I have tried every option - including suggestion above but no luck and no support from BlackBerry. So the only two apps I am not able to use are BBM and Face 10... and cannot sign in to BlackBerry World... all of which I can do without until my new Android arrives. I have not tried a full security wipe - which if I have time I may try. I would love to know if others are having the same problem... I have a Z30 on Bell Canada.

    Posted via CB10
    02-05-17 11:53 AM
  4. semime's Avatar
    Have you tried it on Wifi with your SIM removed? I've seen where the issue was possibly related to APN (Access Point Name) settings as well. Call your carrier and ask them to assign a new APN.
    rajasr k likes this.
    02-05-17 03:41 PM
  5. victor66's Avatar
    I have - and changed an settings to those recommended by my carrier. No dice.

    Posted via CB10
    02-05-17 04:00 PM
  6. rajasr k's Avatar
    Sir I had same problem sign in into BlackBerry ID. I am trying to sign in the error 50501 is updating please give solution sir
    04-11-17 08:15 PM
  7. Malloking's Avatar
    I am having a terrible problem signing into blackberry id on my device Q5. It says each time I wanna log into it, 'Server Error 50504' Please need speedy help so I can enjoy all the apps on my device.
    05-08-17 04:55 PM
  8. jwillisbarrie's Avatar
    Error 50500 try again. No help from blackberry, they want to charge.
    09-11-17 03:37 PM
  9. abayourmie1's Avatar
    I just happened to reset my BlackBerry Passport and while it finished ‎re loading, I tried to connect to my BB ID but it's saying sign in unsuccessful and
    ‎Unable to connect to the BlackBerry *ID server. please' try again (50504)...will be really grateful for any of your solutions.*
    12-10-17 09:25 PM
  10. VampireServer's Avatar
    Will antitheft lock be removed permanently if I sideload 10.3.3.3057 autoloader?!

    Posted from BlackBerry
    12-12-17 03:17 AM

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