1. Jeremy Slemko's Avatar
    I recently dropped my z10 and shattered the screen. After waiting over a week for insurance to replace the phone (and having no phone for this time), I now have my new z10. I have since transferred all my data over and got it set up. However I need to send the old phone back, but as I cannot use the touch screen I can't access the security wipe feature in the settings. I was wondering if there is something I can do from Link or Windows to perform a wipe of the phone?

    Any help would be greatly appreciated.
    09-17-13 07:02 AM
  2. PP_Bone's Avatar
    With Desktop Software you could plug the phone in via USB and enter your password incorrectly ten times on the Desktop Software program. That would wipe the phone. I did it recently to wipe an old Curve which had become so laggy I couldn't sign into it. Hopefully Link works the same way.
    09-17-13 07:08 AM
  3. Chanlion's Avatar
    If you had protect setup you can use that too.
    09-17-13 09:18 AM
  4. thurask's Avatar
    Try reloading the OS with Link.

    Posted via CB10
    Gearheadaddy likes this.
    09-17-13 10:13 AM
  5. Gearheadaddy's Avatar
    Try reloading the OS with Link.

    Posted via CB10
    Good one!
    09-18-13 02:40 AM

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