1. rasputinsalive's Avatar
    Hi there,

    Usual lurker here, but really need some advice - I sold my Q10 recently (encrypted it and then secure wiped it) but forgot to remove it from BlackBerry Protect...just logged in and my account shows both my new Passport and the old Q10. Is my data still secure? What happens when I remove the device from my BlackBerry Protect account? Would really appreciate the advice, getting a bit paranoid...

    Posted via CB10
    10-26-15 03:55 PM
  2. conite's Avatar
    What OS was your Q10 using?

    If 10.3.2, then your buyer would not have been able to start the setup of the device without your BBID.

    Either way, if you performed a security wipe, then your data is secure.

    Remove the device from your BlackBerry Protect online.

    PassportSQW100-4/10.3.2.2789
    10-26-15 04:04 PM
  3. rasputinsalive's Avatar
    Hey, thanks for reply. It was prior the latest OS, 10.3 I think. So if I remove the device from my protect everything is fine? Strange thing is it is listed with a number I don't recognise.

    Posted via CB10
    10-26-15 04:06 PM
  4. conite's Avatar
    Hey, thanks for reply. It was prior the latest OS, 10.3 I think. So if I remove the device from my protect everything is fine? Strange thing is it is listed with a number I don't recognise.

    Posted via CB10
    Everything will be fine, yes.

    PassportSQW100-4/10.3.2.2789
    rasputinsalive likes this.
    10-26-15 04:07 PM
  5. rasputinsalive's Avatar
    Thanks for reply, i'll remove from my online account then

    Posted via CB10
    10-26-15 04:10 PM

Similar Threads

  1. What is BlackBerry World up to now
    By sefreak in forum BlackBerry Z10
    Replies: 4
    Last Post: 10-27-15, 03:28 AM
  2. Replies: 12
    Last Post: 10-27-15, 01:31 AM
  3. Android security
    By olga421 in forum BlackBerry Priv
    Replies: 5
    Last Post: 10-26-15, 04:00 PM
  4. BlackBerry Priv stock apps go up on Google Play ahead of launch
    By CrackBerry News in forum CrackBerry.com News Discussion
    Replies: 0
    Last Post: 10-26-15, 03:51 PM
  5. After the last upgrade my BT is not working properly, how can I get it working again?
    By CrackBerry Question in forum General BlackBerry Discussion
    Replies: 0
    Last Post: 10-26-15, 03:29 PM
LINK TO POST COPIED TO CLIPBOARD