09-28-15 05:42 PM
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  1. chiphazard's Avatar
    chiphazard
    Says it all

    Rogers and Latest Upgrade-img_20150925_125139.png

    Rogers Blackberry Passport. BlackBerry Since 2006
    09-25-15 10:55 AM
  2. jaydee5799's Avatar
    jaydee5799
    Q&A Team
    Ambassador
    just load the latest update manually to your phone.
    09-25-15 03:30 PM
  3. hooligan66's Avatar
    hooligan66
    Time to leave robbers

    Posted via CB10
    09-25-15 08:16 PM
  4. vpblaze's Avatar
    vpblaze
    Don't listen to Rogers customer service. Especially their Twitter feeds. They are completely useless and i'll informed.

    I have yet to have a good/spot on experience with them. Either bad data, completely wrong data, or beat around the bush.

    Customer service/ tech support is not their Forte. Honestly, I don't know what is their Forte....

    End rant.

    Posted via the BlackBerry Classic
    09-25-15 10:14 PM
  5. BBPandy's Avatar
    BBPandy
    Originally Posted by vpblaze
    Don't listen to Rogers customer service. Especially their Twitter feeds. They are completely useless and i'll informed.

    I have yet to have a good/spot on experience with them. Either bad data, completely wrong data, or beat around the bush.

    Customer service/ tech support is not their Forte. Honestly, I don't know what is their Forte....

    End rant.

    Posted via the BlackBerry Classic
    BILLING. They are very good at billing you for everything you owe them....& some things you don't.

    Posted via CB10
    tufcustomer and vpblaze like this.
    09-25-15 10:25 PM
  6. chiphazard's Avatar
    chiphazard
    I have never had an issue with Rogers in Halifax. Got 2 Passports for $49 each. It's just their frontline sucks ***. I used to work tech support for RIM... so, I know how useless carrier reps are.

    Rogers Blackberry Passport. BlackBerry Since 2006
    09-25-15 11:04 PM
  7. tufcustomer's Avatar
    tufcustomer
    Originally Posted by chiphazard
    I have never had an issue with Rogers in Halifax. Got 2 Passports for $49 each. It's just their frontline sucks ***. I used to work tech support for RIM... so, I know how useless carrier reps are.

    Rogers Blackberry Passport. BlackBerry Since 2006
    Do share how you managed to work them down to $49. I have contract renewals coming up and have people in the house wanting Passports.

    Posted via CB10
    09-25-15 11:05 PM
  8. chiphazard's Avatar
    chiphazard
    Originally Posted by tufcustomer
    Do share how you managed to work them down to $49. I have contract renewals coming up and have people in the house wanting Passports.

    Posted via CB10
    I told them I was going to go with Bell

    Rogers Blackberry Passport. BlackBerry Since 2006
    09-26-15 08:31 AM
  9. tufcustomer's Avatar
    tufcustomer
    Originally Posted by chiphazard
    I told them I was going to go with Bell

    Rogers Blackberry Passport. BlackBerry Since 2006
    That's it? Seems to easy, 2 years back they weren't willing to match S3's at $0 for me.

    Posted via CB10
    09-26-15 11:02 AM
  10. chiphazard's Avatar
    chiphazard
    Originally Posted by tufcustomer
    That's it? Seems to easy, 2 years back they weren't willing to match S3's at $0 for me.

    Posted via CB10
    Would have cost me $650 to upgrade early, $300 to walk away. Bell was $300 for 2 Passports. So, Rogers save team hooked me up. 9 years is a long time to be with one Carrier. No real complaints except I want the new update.

    Rogers Blackberry Passport. BlackBerry Since 2006
    09-27-15 01:54 PM
  11. rhoric's Avatar
    rhoric
    Just update it yourself. Bell released the update.

    Posted via CB10
    09-27-15 03:39 PM
  12. tufcustomer's Avatar
    tufcustomer
    Originally Posted by chiphazard
    Would have cost me $650 to upgrade early, $300 to walk away. Bell was $300 for 2 Passports. So, Rogers save team hooked me up. 9 years is a long time to be with one Carrier. No real complaints except I want the new update.

    Rogers Blackberry Passport. BlackBerry Since 2006
    Okay , I haven't been with them nearly as long but have paying upwards of $250/month to them for the past 4 years so except something.

    Posted via CB10
    09-27-15 05:18 PM
  13. chiphazard's Avatar
    chiphazard
    Just received on Rogers

    Rogers Blackberry Passport. BlackBerry Since 2006
    09-28-15 04:14 PM
  14. tufcustomer's Avatar
    tufcustomer
    Originally Posted by chiphazard
    Just received on Rogers

    Rogers Blackberry Passport. BlackBerry Since 2006
    Yep just came through on my Z30 too.

    Posted via CB10
    09-28-15 04:20 PM
  15. azum4u's Avatar
    azum4u
    Originally Posted by tufcustomer
    Yep just came through on my Z30 too.

    Posted via CB10
    Me too on Rogers Classic
    09-28-15 05:10 PM
  16. vpblaze's Avatar
    vpblaze
    Ditto.

    Just got it. Rogers Classic in Friendly Manitoba.

    Posted via the BlackBerry Classic
    09-28-15 05:30 PM
  17. vpblaze's Avatar
    vpblaze
    Originally Posted by chiphazard
    Says it all

    Click image for larger version.  Name: IMG_20150925_125139.png  Views: 598  Size: 189.6 KB  ID: 373015

    Rogers Blackberry Passport. BlackBerry Since 2006
    O and this just proves my earlier comment as well. Their help/ customer service is so mis informed about what's going on with anything. Someone can give you one answer, and another person will give you a completely different answer.


    Posted via the BlackBerry Classic
    09-28-15 05:35 PM
  18. aznclam's Avatar
    aznclam
    Just got it a min ago for my Classic
    09-28-15 05:42 PM
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