1. pmravishankara's Avatar
    Further to 10.1.15 os updation I am not getting ring tone when ever there is an incoming call. Once I take back up automatically it will give ring sound when there is a incoming call.

    Every when ever I face ring tone problem I have to take back up.
    04-01-15 09:58 AM
  2. kbz1960's Avatar
    Hi, I'm not sure what you're getting at. What do you mean by take backup? I fail to see how backing up your phone would make ring tones that weren't working work.
    04-01-15 02:52 PM
  3. pmravishankara's Avatar
    Yes I too wondering, but it is true on after back up if ring tone problem is there it will be resolved. Even i tried to switch off and removal of battery did not work.
    04-01-15 09:28 PM
  4. pmravishankara's Avatar
    Still ring tone problem is continuing. Weekly 2/3 times I must connect the handset to desktop BlackBerry App and take a back up, there after only it starts giving ring tone, otherwise it is going on silent mode automatically.

    Unable to resolve this issue.

    05-08-15 04:23 PM

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