07-22-15 10:20 AM
27 12
  1. tfp's Avatar
    Can anyone else on 10.3.2 confirm the OP's issue? I'm still on 10.3.1 (waiting for Rogers to release 10.3.2) so I can't test it. All I can confirm is that on PassportSQW100-1/ I do not have this issue. My incorrect attempts always reset to 0 upon a successful entry.

    Posted via CB10
    07-21-15 11:52 AM
  2. tfp's Avatar
    After updating my Passport to Software Release I can confirm that I am not experiencing this issue. Every time I enter a correct password it resets the counter to 0. I've tried with both Picture Password on and off, had the failed attempts up to 7 or 8 and once I entered the password correctly, it reset to 0 both ways.

    Sorry I couldn't be much more help. Have you done a hard reset? As much as I hate using it as a solution, have you tried re-installing the OS?
    07-22-15 10:20 AM
27 12

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