07-22-15 11:20 AM
27 12
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  1. BirdBruce's Avatar
    So I'm often a bit fat-fingeredand often rely on autocorrect, but when I type things that don't apply, like passwords, it's not uncommon that I have to try more than once. Right now my BlackBerry says that I have entered 8 incorrect passwords (cumulatively, to access the device from lock), and that if I get to 10 it will wipe the device. Obviously I know my password and obviously I don't want that to happen. So is there a way I can knock that number back down to zero just to be on the safe side?

    Posted via CB10 on Passport
    07-19-15 08:12 PM
  2. thurask's Avatar
    Not without getting it right.
    07-19-15 08:13 PM
  3. BirdBruce's Avatar
    Ok.....

    Sooooooooo then presume I've gotten it right? Is there a solution from that point forward?

    Posted via CB10 on Passport
    07-19-15 08:17 PM
  4. thurask's Avatar
    Ok.....

    Sooooooooo then presume I've gotten it right? Is there a solution from that point forward?

    Posted via CB10 on Passport
    Once you've entered it correctly and unlocked the phone, the counter resets to 0.
    07-19-15 08:34 PM
  5. danp2000's Avatar
    You could login to Protect online and change your password there.

    Not sure if that will reset the number of attempts though.

    T-Mobile  вιaсĸвεггч Passport Autoloaded 10.3.1.2582 Sachesi up to 10.3.1.2744 to 2.680 to 2.798 to 2.2204 to 2339
    07-19-15 09:42 PM
  6. BirdBruce's Avatar
    Once you've entered it correctly and unlocked the phone, the counter resets to 0.
    Negative. Just happened again. Did not reset to zero.

    What's weird though is that this time the counter dropped from 8 to 5. What's weirder still is that I definitely entered the RIGHT password multiple times and couldn't gain access; it didn't tell me it was wrong, it just didn't do anything, and the counter just stayed at 5. So then I intentionally entered a BAD password, at which point it jumped up to 6. Re-entered the correct password, bingo bango, in like Flynn.

    **** it, I'mma just turn it off. It's just my personal device. What am I afraid of someone getting ahold of, my extensive 70's Swedish pop collection? (Srsly tho, it's a pretty choice playlist.)

    Posted via CB10 on Passport
    07-19-15 10:13 PM
  7. Uzi's Avatar
    Use pictures password

    BlackBerry -Secured to the Core | CB MOD
    07-19-15 10:16 PM
  8. BirdBruce's Avatar
    Use pictures password

    BlackBerry -Secured to the Core | CB MOD
    I actually had that on, and it worked great. The trouble is that I would get the master password prompt if the phone sat idle for too long. I don't know what the threshold is to make it do that or if there is a way to disable it full stop.

    Posted via CB10 on Passport
    07-19-15 10:27 PM
  9. Uzi's Avatar
    I actually had that on, and it worked great. The trouble is that I would get the master password prompt if the phone sat idle for too long. I don't know what the threshold is to make it do that or if there is a way to disable it full stop.

    Posted via CB10 on Passport
    Check out this app
    Reset incorrect password attempts?-img_20150720_103407.png

    BlackBerry -Secured to the Core | CB MOD
    dbslider likes this.
    07-19-15 10:34 PM
  10. Jordan Gibson1's Avatar
    Past your 5th attempt it should SHOW your password so you can see if you've mistyped.

    Posted via CB10
    07-20-15 12:11 AM
  11. Shifty88's Avatar
    It should actually be prompting you to enter BlackBerry not your device password after the 5th wrong attempt.
    07-20-15 12:24 AM
  12. thurask's Avatar
    Weird.

    Entered the wrong password 9 times, and then the right one at the last try.

    Locked the phone and the counter reset to zero.

    Posted via CB10
    07-20-15 02:10 AM
  13. JAS0NB0URNE's Avatar
    Something strange going on. As noted, you should be able to see the password you are typing in after 5 wrong entries. And once you get it right, counter should reset to zero.

    Posted with my  Classic
    Last edited by JAS0NB0URNE; 07-20-15 at 03:54 AM.
    07-20-15 02:21 AM
  14. BirdBruce's Avatar
    I was able to see the password as I typed it.

    It did prompt me to enter "blackberry" but when I did, it said it was incorrect.

    Posted via CB10 on Passport
    07-20-15 03:37 AM
  15. JAS0NB0URNE's Avatar
    I was able to see the password as I typed it.

    It did prompt me to enter "blackberry" but when I did, it said it was incorrect.

    Posted via CB10 on Passport
    Is it possible you had a typo when creating your password?

    Posted via CB10
    07-20-15 03:56 AM
  16. BirdBruce's Avatar
    Nope. As I said, when I entered it AFTER entering a wrong password, It worked.

    Posted via CB10 on Passport
    07-20-15 04:24 AM
  17. sk8er_tor's Avatar
    When you're entering your password, click on the eye icon on the right side and it will show you what you're typing. This way, you can verify what you typed before pressing OK.
    07-20-15 11:43 AM
  18. BirdBruce's Avatar
    Understood. Because it was displaying attempt No. 5, it automatically showed me the characters.

    But I think the bigger point is getting lost here. I'm far less interested in correcting my fatfingers than I am in figuring out why the incorrect-attempt-counter isn't (rather, WASNT, as I've since turned it off) resetting to ZERO upon entry of the correct password.

    Posted via CB10 on Passport
    07-20-15 12:44 PM
  19. CyberMan2013's Avatar
    Understood. Because it was displaying attempt No. 5, it automatically showed me the characters.

    But I think the bigger point is getting lost here. I'm far less interested in correcting my fatfingers than I am in figuring out why the incorrect-attempt-counter isn't (rather, WASNT, as I've since turned it off) resetting to ZERO upon entry of the correct password.

    Posted via CB10 on Passport
    It could be a bug in the picture Password. The device could have been expecting a correct Picture Password entry only and your correct password was seen as incorrect. Something very similar happened to me when trying to login from Sachesi while the phone was locked and picture password was enabled. It happened more than once and was easily reproduced. The solution was to always unlock the device before attempting to login using Sachesi.

    Posted via CB10
    07-20-15 01:05 PM
  20. tfp's Avatar
    What device and OS are you running? Lets start there
    07-20-15 01:18 PM
  21. Jamchinlam's Avatar
    Hard reset the phone and it will reset to zero, no?

    SihZou Z10
    07-20-15 02:01 PM
  22. BirdBruce's Avatar
    What device and OS are you running? Lets start there
    PassportSQW100-3/10.3.2.858

    Posted via CB10 on Passport
    07-20-15 07:06 PM
  23. BirdBruce's Avatar
    Hard reset the phone and it will reset to zero, no?

    SihZou Z10
    Possibly so. Tempted to turn password back on just to see if it repeats.

    Posted via CB10 on Passport
    07-20-15 07:08 PM
  24. tfp's Avatar
    PassportSQW100-3/10.3.2.858

    Posted via CB10 on Passport
    Were you experiencing this on 10.3.1?

    Posted via CB10
    07-20-15 11:12 PM
  25. BirdBruce's Avatar
    Never had the opportunity, only had the phone about a month now, updated to 10.3.2 out of the box.

    Posted via CB10 on Passport
    07-21-15 02:29 AM
27 12

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