07-16-20 12:54 PM
tools
  1. ImaginePl's Avatar
    ImaginePl
    Hey. My friend is selling his Z10. How to remove BlackBerry ID from Z10?
    07-16-20 12:03 PM
  2. brookie229's Avatar
    brookie229
    Originally Posted by ImaginePl
    Hey. My friend is selling his Z10. How to remove BlackBerry ID from Z10?
    Have him/her go to: https://blackberryid.blackberry.com/...&locale=ZW4%3D to sign in and remove BlackBerry Protect (Use a PC to do this) and also on the Z10 go to Settings/BlackBerry Protect/toggle to off.
    07-16-20 12:15 PM
  3. ImaginePl's Avatar
    ImaginePl
    Originally Posted by brookie229
    Have him/her go to: https://blackberryid.blackberry.com/...&locale=ZW4%3D to sign in and remove BlackBerry Protect (Use a PC to do this) and also on the Z10 go to Settings/BlackBerry Protect/toggle to off.
    Thanks
    07-16-20 12:18 PM
  4. brookie229's Avatar
    brookie229
    Originally Posted by ImaginePl
    Thanks

    See post #6 and #10
    Last edited by brookie229; 07-16-20 at 12:58 PM.
    07-16-20 12:22 PM
  5. joeldf's Avatar
    joeldf
    @conite can confirm, but I think you need to remove it from the website first, then turn it off on the phone.

    Then, after a wipe or OS reload, it should ask you to create a BBID.
    07-16-20 12:22 PM
  7. conite's Avatar
    conite
    Ambassador
    Originally Posted by brookie229
    Should note that its sometimes difficult to see the area where you delete the account. When you log in go to "options" at the top of the web page to delete account.
    Don't delete the account!!! The device has to be removed from Protect.
    07-16-20 12:30 PM
  8. conite's Avatar
    conite
    Ambassador
    Originally Posted by joeldf
    @conite can confirm, but I think you need to remove it from the website first, then turn it off on the phone.

    Then, after a wipe or OS reload, it should ask you to create a BBID.
    It's a mixed bag of seemingly random results.

    Technically, if removed online, it should translate to the device after a reboot. But.....
    ppeters914 likes this.
    07-16-20 12:30 PM
  9. brookie229's Avatar
    brookie229
    Originally Posted by conite
    Don't delete the account!!! The device has to be removed from Protect.
    Wrong choice of words - but I meant Protect - that's why I guided them to "options" where you can remove Protect.

    See next POST for CORRECT INSTRUCTIONS!
    07-16-20 12:47 PM
  10. brookie229's Avatar
    brookie229
    Originally Posted by conite
    Don't delete the account!!! The device has to be removed from Protect.
    oohh yes - remove device is different from deleting protect account!! Yikes.
    07-16-20 12:50 PM
  11. brookie229's Avatar
    brookie229
    Originally Posted by ImaginePl
    Thanks
    So hopefully you did not follow my previous instruction : Do this:

    1. sign into BBID via the link I gave above using a PC.
    2. Click on "Manage Devices"
    3. Click on Remove
    4. Then in Z10 go Settings/Blackberry Protect/ tap off
    07-16-20 12:54 PM
« Telegram group | Public transports app »

Similar Threads

  1. Blackberry & Social Media
    By Phineas Vusi Mkonza in forum Ask a Question
    Replies: 9
    Last Post: 07-17-20, 03:22 PM
  2. Compare Blackberry hub on OS10 and Key2
    By CrackBerry Question in forum Ask a Question
    Replies: 2
    Last Post: 07-16-20, 09:13 AM
  3. Alert messages from Blackberry Hub
    By lagrabow in forum BlackBerry Z30
    Replies: 1
    Last Post: 07-15-20, 10:34 PM
  4. Blackberry world not opening
    By Ratoots in forum BlackBerry Leap
    Replies: 1
    Last Post: 07-15-20, 09:52 AM
  5. How do i remove android from conrolling my plantronics headset
    By Kofi Vincent in forum BlackBerry KEYone
    Replies: 4
    Last Post: 07-15-20, 01:12 AM
LINK TO POST COPIED TO CLIPBOARD