1. mokimoki's Avatar
    My daughter Q5 is stuck on the load up screen, I have tried to hard power it off but when it gets to 100% that's where it stays, I don't know what to do.
    Q5 load up screen problem-img_20140620_234717.jpg

    Posted via CB10
    06-20-14 09:53 PM
  2. anon721037's Avatar
    Plug into BlackBerry Link and reload software.

    Z30 best ever
    06-20-14 10:36 PM
  3. JamBueree's Avatar
    What was done before the startup? Software update? Completely fresh device? Or was it simply just turned off?

    BlackBerry Z10 |
    06-21-14 12:06 AM
  4. mokimoki's Avatar
    She said that she just deleted a game cause the memory was low then the froze so she rebooted it

    Posted via CB10
    06-21-14 06:21 AM
  5. JamBueree's Avatar
    Well I guess there's really no option but reloading the software.
    Or waiting like five hundred hours and hoping it turns on.

    BlackBerry Z10 |
    kbz1960 likes this.
    06-21-14 07:00 AM
  6. mokimoki's Avatar
    Thanks I will try it

    Posted via CB10
    06-21-14 07:30 AM

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