1. freakshow1234's Avatar
    title pretty much says it all

    after update 2 phones neither now ringer works
    no sounds, no speaker, cant listen to music either

    thoughts?
    02-23-15 12:23 PM
  2. jaydee5799's Avatar
    I would run the BBVE software...BlackBerry Virtual Expert software (free download in BBW) and see what it says. I know there is a notification issue going on but no music and no sounds....you might have a bad install.

    Consider downloading the files and reloading the OS yourself.
    Here is a link to the files:
    http://forums.crackberry.com/bb10-le...oaders-995995/
    But if it's happening on both devices that's very odd indeed.
    Also check here for others with the same issue:
    http://forums.crackberry.com/blackbe...update-998926/
    02-23-15 12:32 PM
  3. freakshow1234's Avatar
    the BBVE seemed to work on the q, still no luck on the Z

    thanks
    02-23-15 01:03 PM
  4. peterallcdn's Avatar
    After updating, notifications didn't make a sound on my device also. I had to go into Options > Notifications > Normal Profile and turn the Sound option on manually. Now I can hear notifications.
    02-23-15 01:13 PM
  5. freakshow1234's Avatar
    tried that already
    02-23-15 01:36 PM

Similar Threads

  1. Replies: 14
    Last Post: 05-20-15, 05:15 PM
  2. No video playback
    By sanjk1 in forum BlackBerry Z10
    Replies: 14
    Last Post: 03-22-15, 04:06 PM
  3. Adobe reader closes after few seconds
    By novacom in forum BlackBerry 10 Apps
    Replies: 4
    Last Post: 02-25-15, 12:52 AM
  4. 10.3.1565 not for everyone ?
    By Alexandru Teodorescu in forum BlackBerry 10 OS
    Replies: 5
    Last Post: 02-24-15, 01:29 PM
  5. Custom Notifications Problem
    By deskm0nkey in forum BlackBerry Z10
    Replies: 5
    Last Post: 02-24-15, 06:28 AM
LINK TO POST COPIED TO CLIPBOARD