Q10 won't boot after MR update - desperate need for help
My Q10 prompted me yesterday a message announcing me that a new update (10.1.0.4181) is available.
I download it and installed it. After that the phone asked me for reboot. 2 hours later the boot progress was showing me 96%. Five hours later 99%.
I rebooted again and this morning (6-7 hours later) was stuck at 99%.
Beside the fact I'm angry as hell on BlackBerry and for the first time I'm considering to ditch it, is there a way to make it work without resetting to factory defaults?
I already posted this message several times in other threads and I'm sorry if I'm too "noisy" about. However I'm in a desperate situation I urgently need access to bbm, whatsapp and the information that was in the phone. I desperately need a resolution to this issue.
Can anyone please help me with an advise/tutorial/how to?
Thank you,
Sebastian