1. DamianWarS's Avatar
    My PayPal account stopped working on BBW, it kept on giving the PS0036lq error. So I removed it and tried to add it again and still the same error. Any ideas how to get rid of this so I can add my PayPal account?
    12-18-16 02:10 AM
  2. RazzBerry's Avatar
    See if this help you.
    12-18-16 11:14 PM
  3. DamianWarS's Avatar
    See if this help you.
    The update had already been applied but I'm just noticing the KB article for it official from blackberry says if it still doesn't work to hit save "in excess of 10 times" meaning just keeping clicking it until it works. Gotta love BlackBerry.
    12-19-16 01:17 AM
  4. DamianWarS's Avatar
    The update had already been applied but I'm just noticing the KB article for it official from blackberry says if it still doesn't work to hit save "in excess of 10 times" meaning just keeping clicking it until it works. Gotta love BlackBerry.
    BB KB article says "Should the error message*be given when attempting to add the PayPal account after completing the update, it may be necessary that*Save*be selected in excess of 10 attempts."

    Well I've been clicking save for the past few days and nothing has happened. Let me guess, the next step is a factory restore.
    12-20-16 10:30 AM
  5. sonmort's Avatar
    Hi All,
    In case anyone is still having PayPal issues on BB10, I hope I'm not being insulting / stating the obvious here; but I take it you have done the following (published on the BlackBerry site)? :

    Overview

    When prompted to enter the PayPal credentials in BlackBerry World,*after*entering*the*credentials the following error message is displayed in red:

    We ran into a problem while processing your request. Please try again later.* (PS1036lq)

    Note: This can occur when attempting to enter PayPal login information through the BlackBerry World app or in Settings > Payment Options.

    Resolution
    Delete*and*then*add*the*PayPal account*payment method from*BlackBerry World*on*the*BlackBerry*10 smartphone*following*these*steps:

    Open BlackBerry World on*the*BlackBerry 10 smartphone.
    Swipe down from the top bezel and select Settings
    Select Payment Options
    If*prompted*for*BlackBerry ID credentials then*enter*them*now.
    If a PayPal payment method exists*then tap it and select Delete.
    Press the + button and select PayPal as an additional Payment Method.
    Enter the*PayPal Credentials.
    Set PayPal as the default payment method.
    Workaround

    Change the payment method to something other than PayPal if available.

    To confirm the payment method is now set to use PayPal:

    On the home screen, swipe down from the top of the screen.
    Tap Settings > Payment Options.
    Your PayPal address should be listed as your method of payment.

    If not, I hope this cracks it for you!

    Posted via CB10
    06-08-17 02:27 PM

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