1. jsille's Avatar
    Does anybody know why, suddenly, I got the strange issue with my Z10 Proximity Sensor?
    When I try to make or answer a phone call, the screen doesn't turn off but if I put (close) the cover of my flip (cover) it responds, so it's only while making calls...
    I tried Virtual Expert and it says both of the 'Illumination Sensor' as well as the 'Proximity Sensor' are missing. Really weird!
    What can I do?

    Z10STL100-1/10.3.2.2639


    Proximity Sensor issue-img_20151106_225818.png

    Posted from my sexy Z10
    11-06-15 10:10 PM
  2. drasir's Avatar
    Flipcovers (like the original pouches) usually use magnets to put the device to sleep, so this working is no hint to a functioning prox. sensor.
    As the App suggests, i think yours is somehow dead.
    11-07-15 04:14 AM
  3. jsille's Avatar
    Flipcovers (like the original pouches) usually use magnets to put the device to sleep, so this working is no hint to a functioning prox. sensor.
    As the App suggests, i think yours is somehow dead.
    Oh please...no! [tears]

    Posted from my sexy Z10
    11-07-15 06:25 AM
  4. chemicalamor's Avatar
    I have same problem on my z10 after update.
    11-10-15 11:15 AM
  5. Neil9800's Avatar
    I have noticed a similar issue with my passport.

    If I put the phone to my ear as soon as I press call then the screen will not switch off. If I wait until the screen changes to show the in call options and then put the phone to my ear it works.

    Just try waiting a couple of seconds before putting the phone to your ear and report back if it works.

    Posted via CB10
    11-11-15 10:23 AM

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