1. eunoia's Avatar
    Dear CrackBerry Community,

    I'm very happy with my 10.2 update, except now, whenever I was talking on the phone, the touch screen DID NOT switch off, so I'll accidentally hit the speaker or dealing pad button. How can I fix that?

    I'm using Z10 with 10.2.0.424
    11-12-13 02:19 AM
  2. pkcable's Avatar
    Dear CrackBerry Community,

    I'm very happy with my 10.2 update, except now, whenever I was talking on the phone, the touch screen DID NOT switch off, so I'll accidentally hit the speaker or dealing pad button. How can I fix that?

    I'm using Z10 with 10.2.0.424
    Sounds like something is wrong with your proximity detector. Perhaps there is a bug in the build you are using? I have not heard about any but that does not mean there is not one. Are you on an official build from your carrier or a leaked beta OS?
    11-15-13 12:40 AM
  3. eunoia's Avatar
    Thx for the reply. I'm on official 10.2.0.424. Any way I can check that? I think there's a debug screen or sometime.
    11-20-13 09:11 AM
  4. MiSsY_'s Avatar
    Thx for the reply. I'm on official 10.2.0.424. Any way I can check that? I think there's a debug screen or sometime.
    I'm on an official release too and haven't experienced a bug like that. I'm guessing this is happening with incoming and outgoing calls?

    Have you tried a hard reboot, holding the up/down volume rockers?


    Posted via CB10 from my Z10
    11-20-13 10:33 AM
  5. kb61's Avatar
    Happened to me, the light sensor didnt work anymore. Hat to get a replacement unit fron my local store.
    Its not a software issue, believe me...

    Posted via CB10
    11-20-13 10:55 AM

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