1. thedjcody's Avatar
    I made a backup of my Blackberry Q10, and i reset my bb, when i tried to restore the backup show this message "The BlackBerry ID associated with this backup file doesn't match the BlackBerry ID on this device", I've used the same ID when backed it and I signed into the same one when I installed.

    HELPPPPPPPPP!!!!!!!

    sorry for my bad english...
    05-24-17 11:13 PM
  2. jafobabe's Avatar
    'Sounds like you spelled it differently somehow, when you 'reset your bb'. I hope you have the original BBID written down somewhere.
    05-25-17 12:07 AM

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