1. wiz9's Avatar
    Blackberry Passport with latest OS.

    Pictures are getting corrupted.

    I take them, they look fine, I try opening them again and I get the screenshot attached.

    I can see the picture in the thumbnail but when I open it I get that corrupted image.

    When I email it or text or bbm the picture it cant be opened on the other end.

    whats going on? anyone?

    pictures getting corrupted-img_20170122_181822.jpg
    01-22-17 05:37 PM
  2. Bla1ze's Avatar
    Where are they being stored? On device or SD card?
    01-22-17 10:04 PM
  3. semime's Avatar
    I'm betting that your images are stored on the SD card.
    If they are then try this: remove the SD card from the device, reboot, reinsert and allow it to re-index the images.

    If the problem persists: find a compatible slot on a PC, insert the card and check to see if the images are able to be pulled up normally. If they do, back them up to the PC. After they are copied to the PC, allow your Passport to reformat the card. Move the content back to the card. Hopefully, things will be back to normal.
    01-22-17 11:42 PM
  4. Adil Khan7's Avatar
    I think u have deleted the pictures from ur device thats why it happens or else ur microsd card is corupted the pictures will remain in the thumb nail just try to eject ur sd card and put it back again it will start working or else u should formate ur sd card and then use the backup of the pictures send it to ur sd card and the use it in ur device if it dosent work u should buy a new sd card if u dont have the backup all of ur data will be gone sorry

    Posted via CB10
    01-23-17 03:18 AM

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