1. diehardbbuser's Avatar
    My gf finally upgraded from her bold to a white q10...

    For some odd reason and I've tried to figure it out and can't for the life of me, her pictures app renders all her pictures low resolution. When she send me the a pic, it's fine but on her device it looks like crap.

    Any ideas how to fix this??
    05-26-16 02:31 PM
  2. shawnreum's Avatar
    Where are these pictures being viewed?
    Like how do you go to view them?
    Do you do it thru the camera app first?
    Or thru the messenger app?
    Or do you go to the pictures icon and then open up pictures?

    Posted via CB10
    05-26-16 08:49 PM
  3. diehardbbuser's Avatar
    Where are these pictures being viewed?
    Like how do you go to view them?
    Do you do it thru the camera app first?
    Or thru the messenger app?
    Or do you go to the pictures icon and then open up pictures?

    Posted via CB10
    In the bb10 native reinstalled "pictures" app... The pics are taking look good on my device, just poor resolution in her gallery. Can't figure out how to change settings of the pictures app..
    05-27-16 09:37 AM
  4. diehardbbuser's Avatar
    Where are these pictures being viewed?
    Like how do you go to view them?
    Do you do it thru the camera app first?
    Or thru the messenger app?
    Or do you go to the pictures icon and then open up pictures?

    Posted via CB10
    In the bb10 native preinstalled "pictures" app... The pics are taking look good on my device, just poor resolution in her gallery. Can't figure out how to change settings of the pictures app..
    Last edited by diehardbbuser; 05-27-16 at 02:17 PM.
    05-27-16 09:37 AM
  5. shawnreum's Avatar
    In the bb10 native reinstalled "pictures" app... The pics are taking look good on my device, just poor resolution in her gallery. Can't figure out how to change settings of the pictures app..
    And if you tap on the picture to view it large, does it look better?


    Posted via CB10
    05-27-16 10:42 AM
  6. diehardbbuser's Avatar
    No it doesn't. If anything, I'd say the preview may look ok but when full size both full size and zooming in shows low res.
    05-27-16 02:19 PM
  7. shawnreum's Avatar
    I've looked all over also for a solution.

    The only thing I can think of, is if these are mms sent pictures to her phone, the carrier service may be compressing them to a lower quality.

    Or maybe a OS reload is needed on her phone.
    05-30-16 07:29 AM
  8. diehardbbuser's Avatar
    I've looked all over also for a solution.

    The only thing I can think of, is if these are mms sent pictures to her phone, the carrier service may be compressing them to a lower quality.

    Or maybe a OS reload is needed on her phone.
    Thanks. They're photos she takes with the q10. Just the pictures app renders then low res in the gallery but when sent to email or another devices they are full res files,.
    05-30-16 11:22 PM

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