1. aveley's Avatar
    I needed to security swipe my Passport running the latest OS. The swipe doesn't finish but stops with the following error.

    Www.bberror.com/bb10-0015

    Suggestions appreciated.
    Last edited by aveley; 05-25-17 at 10:21 AM.
    05-24-17 07:31 PM
  2. thurask's Avatar
    05-24-17 07:48 PM
  3. aveley's Avatar
    This website says "0015: The filesystem broke. Reload your OS."

    How can I do that? The Passport won't reboot or even shut down.

    Where do I find the file to reload the OS?

    Thanks for the web link.
    05-24-17 08:54 PM
  4. thurask's Avatar
    This website says "0015: The filesystem broke. Reload your OS."

    How can I do that? The Passport won't reboot or even shut down.

    Where do I find the file to reload the OS?

    Thanks for the web link.
    There are instructions in a link a bit further down the page.
    05-24-17 08:58 PM
  5. aveley's Avatar
    Thanks I'll give it a try.
    05-24-17 09:38 PM
  6. aveley's Avatar
    No luck. Link won't run in Windows 10 and Blend says it can't connect.

    Besides I can't get the device to shut off no matter how long I hold the button down.

    What next?
    05-24-17 10:25 PM
  7. thurask's Avatar
    No luck. Link won't run in Windows 10 and Blend says it can't connect.

    Besides I can't get the device to shut off no matter how long I hold the button down.

    What next?
    [Guide] How to Load an OS Using Autoloader - BlackBerry Forums at CrackBerry.com

    https://drive.google.com/open?id=0B3...zRYNi1DUjdaMzQ
    05-24-17 11:50 PM
  8. aveley's Avatar
    Thurask - Thanks for running with me on this. I just noticed I 'doped out ' at the start referring to Password problem instead of Passport. Thanks for picking up on that.

    I have used autoloaders on Z30s I have had but not sure I have the correct file for my Passport. Thanks for the links.

    I managed to get the device shut down by holding the on button and one of the volume buttons for about 30 secs. Remembered that from my PlayBook.

    It will be a day or so before trying your link. Appreciate you hanging out me on this.
    05-25-17 10:33 AM
  9. aveley's Avatar
    "Bingo" Thurask. My Passport up and running great.

    Thanks for the links and help.
    05-25-17 08:25 PM

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