1. f_kay's Avatar
    Hey folks,
    I searched the forum for this problem but Didnt find any thread about it.
    Since a few weeks every photo i take with the native Camera app is upside down. Can anybody help me fix this issue?

    Already did a few restarts but nothing changed.

    Greetings from Hamburg / Germany

    Posted via CB10
    01-10-15 07:10 AM
  2. polytan02's Avatar
    Have you tried turning the phone upside down while taking a picture ?

    Posted via CB10
    non-vtec likes this.
    01-10-15 07:27 AM
  3. Gatmyer's Avatar
    That's an odd issue I have not heard of before.

    Posted via CB10
    01-10-15 09:08 AM
  4. f_kay's Avatar
    I use the phone the right way...

    Searched the forum and the internet for this problem but Didnt found anything.

    Btw its the same with videos

    Posted via CB10
    01-10-15 10:16 AM
  5. BoyTanggol's Avatar
    An OS reload would be your last bet.

    Posted via CB10
    01-10-15 10:18 AM
  6. Joshu42's Avatar
    Start BBVE (BlackBerry Virtual Expert) and run a full diagnostic first.
    01-10-15 10:24 AM
  7. habicht's Avatar
    I think there is something wrong with the sensors.

    Try the sensor test. If a test fails, try a reboot...

    Posted via CB10
    01-10-15 01:33 PM
  8. f_kay's Avatar
    Tried the Sensor test and 2 tests failed:

    Acceleration and Orientation sensor

    What can i do now? A reboot?


    Posted via CB10
    01-10-15 03:29 PM
  9. vvvhhh8's Avatar
    Maybe a complete wipe of the phone and reload the OS.
    If it's still not working contact your reseller.

    Posted via CB10
    01-10-15 03:55 PM
  10. Joshu42's Avatar
    You have already restarted your phone several times. Did you also do a hard reset ? If not, just keep pushing both the volume up and down rockers until the BlackBerry logo is displayed.
    01-10-15 06:21 PM
  11. sauron4's Avatar
    Have you installed any Android apps that use the camera? If you have try removing them and see if that does anything, if not, I would try reloading the OS and then if that doesn't fix it then go back to your reseller.

    Posted via CB10
    01-10-15 06:58 PM

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