1. menshawy's Avatar
    I've been without BlackBerry for 2 months almost and when I got back to black I found issues with my outlook account:

    From Hub, I can't go to a specific folder on my email because the drop down isn't there anymore.

    Another thing, when an email arrives and I choose to delete it, it comes back again (in inbox folder this time if it wasn't there before) then it goes after deletion this time.

    Anyone else experiencing any of these issues?

    Posted via CB10
    12-28-16 08:15 AM
  2. Dunt Dunt Dunt's Avatar
    Have you tried deleting the account and recreating it?
    12-28-16 12:06 PM
  3. moyah8's Avatar
    Have you tried deleting the account and recreating it?
    I agree. I've also noticed that Oulook has changed a few things thus making the addition of an Outlook account a tad tricky.

    Good reference : https://answers.microsoft.com/en-us/...8-66d62bfbb0a2



    Posted via CB10 on PassportSQW100-4/10.3.3.2049
    12-28-16 12:16 PM
  4. menshawy's Avatar
    Thanks! It works now

    Posted via CB10
    12-29-16 10:10 AM
  5. svein99's Avatar
    To get to folders you need to select the account first.

    Posted via CB10
    12-31-16 01:07 AM
  6. O_T16's Avatar
    What do you mean by outlook email? Do you mean @live, @hotmail? I have a live email account with the hub and it works excellent.

    Posted via CB10
    12-31-16 01:32 AM
  7. Emaderton3's Avatar
    What do you mean by outlook email? Do you mean @live, @hotmail? I have a live email account with the hub and it works excellent.

    Posted via CB10
    Microsoft has switched all new accounts to @outlook.com. Legacy accounts remain the same such as @hotmail.com.

    Posted via CB10
    12-31-16 08:46 AM
  8. menshawy's Avatar
    What do you mean by outlook email? Do you mean @live, @hotmail? I have a live email account with the hub and it works excellent.

    Posted via CB10
    Yea an @outlook.com account I meant

    Posted via CB10
    01-04-17 03:59 AM
  9. menshawy's Avatar
    To get to folders you need to select the account first.

    Posted via CB10
    Only that I couldn't do this before. It works now

    Posted via CB10
    01-04-17 04:00 AM

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